Nederlands Sprekende Klantenservicemedewerker Eneco
- Role
- Support
- Experience
- Entry level
- Employment
- Full-time
Open to GR only. Set where you work from to check your eligibility.
No BS summary
Customer service role supporting Eneco's Dutch clients, remote but physically located in Greece. Fluent (native) Dutch and an EU passport are mandatory. No prior experience is required; they'll train you.
Optional skills
Required languages
About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class opportunities across Europe. We specialize in facilitating seamless transitions for professionals seeking to advance their careers while experiencing the best international lifestyle destinations through exclusive Dutch-speaking jobs. Job Overview We are currently looking for a talented professional to join our team in the energy sector for the Nederlands Sprekende Klantenservicemedewerker Eneco position in Greece. This role offers the perfect balance of professional development in the utilities industry and the life-changing opportunity to work remotely within the stunning environment of Greece. Key Responsibilities Provide high-quality customer support to Eneco clients regarding energy consumption, billing inquiries, and service contracts. Act as a primary point of contact for residential energy users, ensuring excellent service standards in the Dutch language. Efficiently manage customer databases and update records related to energy usage profiles and account status. Identify and resolve customer concerns related to their energy supply, promoting sustainability solutions and services. Collaborate with international teams to optimize service delivery processes within the competitive European energy industry. Maintain a deep understanding of energy sector regulations to provide accurate and reliable information to our Dutch-speaking clientele. Contribute to the positive reputation of Eneco by delivering empathetic, professional, and efficient communication at every touchpoint. Requirements Native or fluent Dutch (spoken and written) is strictly required for this role. Valid EU passport (mandatory). Strong interest in the energy industry and a customer-centric mindset. Excellent communication and problem-solving skills in a digital environment. Ability to thrive in remote work settings while remaining connected to a supportive team. Previous experience in customer service is an asset, though we welcome motivated candidates ready to grow in our industry-leading team. Benefits What We Offer Competitive Monthly Salary with 2 extra salaries per year (13th and 14th month). Fully Paid Training to ensure you are fully prepared to succeed in the energy sector. Health Insurance coverage for your peace of mind. Fully Paid Relocation Package including flight tickets, airport transfer, and initial hotel accommodation upon arrival in Greece. Monthly Performance Bonus to reward your dedication and results. Access to professional development programs and an inclusive, international community. Life in Greece Choosing one of our Dutch-speaking jobs means embracing an unparalleled lifestyle. Greece offers a perfect blend of ancient history, vibrant modern culture, and over 300 days of sunshine per year. Living and working in Greece allows you to experience the Mediterranean way of life, where professional growth meets incredible scenery. Beyond the workplace, Greece is famous for its world-renowned cuisine, affordable cost of living, and welcoming local communities. When you secure a position like the Nederlands Sprekende Klantenservicemedewerker Eneco, you aren't just moving for a job; you are choosing to improve your quality of life in one of the most desirable locations in the world. How to Apply If you are ready to take the next step in your career with one of the most exciting jobs in Greece, we encourage you to submit your application today. Join the Mercier Consultancy Group family and start your journey with us. Click the button below to apply now! Warm regards, The Recruitment Team Mercier Consultancy Group
What you'll do
- Provide high-quality customer support to Eneco clients regarding energy consumption, billing inquiries, and service contracts.
- Act as primary point of contact for residential energy users, ensuring excellent service standards in Dutch.
- Efficiently manage customer databases and update records related to energy usage profiles and account status.
- Identify and resolve customer concerns related to their energy supply, promoting sustainability solutions and services.
- Collaborate with international teams to optimize service delivery processes within the energy industry.
- Maintain a deep understanding of energy sector regulations to provide accurate and reliable information.
- Contribute to the positive reputation of Eneco by delivering empathetic, professional, and efficient communication.
What they require
- Native or fluent Dutch (spoken and written) — strictly required.
- Valid EU passport (mandatory).
- Strong interest in the energy sector and a customer-centric mindset.
- Excellent communication and problem-solving skills in a digital environment.
- Ability to thrive in remote work settings while remaining connected to a supportive team.
Benefits
- Competitive monthly salary with 2 extra salaries per year (13th and 14th month).
- Fully paid training for the energy sector.
- Health insurance coverage.
- Fully paid relocation: flight tickets, airport transfer, and initial hotel on arrival in Greece.
- Monthly performance bonus.
- Access to professional development programs and an inclusive international community.