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Mercier Consultancy Group

Nederlands Sprekende Klantenservicemedewerker Disney

RemoteEU+SwitzerlandArchived
Published
Role
Support
Experience
Entry level
Employment
Full-time
Salary not disclosed
Check eligibility

Open to Anywhere in EU + CH. Set where you work from to check your eligibility.

No BS summary

Dutch-speaking customer support role for a global streaming platform, based in Greece with full relocation support. Must speak native or fluent Dutch and hold a valid EU passport or right to work in the EU. Customer service experience is a plus, not a requirement.

Required languages

Dutch Native or fluentEnglish Strong

What you'll do

  • Provide world-class support for subscribers of a leading global streaming platform.
  • Assist users with technical troubleshooting, billing inquiries, and account management for their streaming services.
  • Ensure an immersive and positive brand experience for every Dutch-speaking customer.
  • Collaborate with international teams to optimize streaming platform service standards.
  • Maintain high levels of customer satisfaction through professional and empathetic communication.
  • Stay updated on the latest streaming content releases and platform updates to provide accurate information.
  • Navigate multiple digital tools and software to resolve user concerns efficiently.

What they require

  • Native or fluent Dutch (spoken and written) is mandatory.
  • Valid EU passport or right to work in the EU (mandatory).
  • Strong command of English for professional team communication.
  • Passion for the streaming industry and digital media.
  • Excellent problem-solving skills and a customer-centric mindset.
  • Preferred: Previous experience in customer service roles is a plus for these jobs in Greece.

Benefits

  • Competitive Monthly Salary.
  • 2 Extra Salaries Per Year (13th and 14th month pay).
  • Monthly Performance Bonus for top-tier service delivery.
  • Fully Paid Relocation Package (flight to Greece, airport transfer, and initial hotel accommodation).
  • Fully Paid Professional Training upon arrival.
  • Comprehensive Health Insurance and additional benefits.
Recruitment And Business Process Outsourcing

Details

Visa sponsorshipNo
Salary not disclosed