Nederlands Sprekende Klantenservicemedewerker bol
- Role
- Support
- Employment
- Full-time
Open to GR only. Set where you work from to check your eligibility.
No BS summary
Dutch-speaking customer service agent supporting the e-commerce retailer bol, working remotely from Greece with paid relocation. Must have native or fluent Dutch and a valid EU passport; previous customer service/retail experience is a plus, not a must.
Required languages
About Mercier Consultancy Group Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We specialize in facilitating seamless transitions for professionals pursuing exceptional careers through our exclusive network of international partners. Job Overview We are currently scouting for driven individuals to fill a Nederlands Sprekende Klantenservicemedewerker bol position in Greece, a fantastic opportunity within the vibrant retail sector. This role allows you to provide premium customer support in a digital retail environment while enjoying one of the most desirable locations for Dutch-speaking jobs abroad. Key Responsibilities Deliver exceptional customer service for the retail giant bol, addressing inquiries via phone, email, and chat. Assist customers with order tracking, returns, and complex account queries within the online retail space. Resolve technical and logistical issues to ensure a seamless shopping experience for all clients. Maintain high quality and performance standards to meet internal KPIs for our retail partners. Collaborate with international teams to share best practices in modern retail customer support. Represent the professional brand identity of bol throughout all customer interactions. Continuously update your knowledge of new retail product lines and internal systems. Requirements Native or fluent Dutch (spoken and written) is strictly required. Valid EU passport (mandatory) for all applicants interested in these jobs in Greece. Strong communication skills and a passion for the retail and e-commerce industry. Ability to navigate digital platforms and multitask effectively in a fast-paced environment. Previous experience in customer service or retail settings is highly valued. Professional demeanor and a commitment to providing excellent service solutions. Benefits What We Offer Competitive Monthly Salary 2 Extra Salaries Per Year (13th and 14th salary) Monthly Performance Bonus Fully Paid Training programs to ensure your success in the retail industry. Comprehensive Health Insurance coverage. Fully Paid Relocation Package (flight, transfer, and initial hotel stay) for a stress-free move. And Much More, including team events and a thriving social life in Greece. Life in Greece Embrace the Mediterranean lifestyle when you secure one of our many Dutch-speaking jobs in Greece. Known for its world-renowned sunshine, rich ancient history, and vibrant culture, Greece offers a quality of life that is truly unmatched. You will find that living and working in Greece allows for a perfect balance between a challenging career and an enviable leisure lifestyle. Beyond the professional growth, Greece welcomes you with its exquisite culinary scene, crystal-clear coastal waters, and friendly local communities. Relocating for this Nederlands Sprekende Klantenservicemedewerker bol position in Greece means joining a growing community of international professionals who have chosen to elevate their lifestyle in this beautiful country. How to Apply Are you ready to take the next step in your career with a leading international firm? Apply Now to join our team at Mercier Consultancy Group and start your journey in the beautiful Mediterranean today. We look forward to reviewing your application.
What you'll do
- DeliverExcept customer service for the retail giant bol via phone, email and chat
- Assist customers with order tracking, returns, and complex account support in online retail
- Resolve technical and logistical issues to ensure a seamless shopping experience
- Maintain high quality and performance standards, meeting internal KPIs
- Collaborate with international teams and share best practices; continuously update product knowledge
What they require
- Valid EU passport (mandatory)
- Strong communication skills
- Amen to retail/e-commerce domain
- Ability to navigate digital platforms and multitask effectively
- Previous experience in customer service or retail settings (highly valued, not required)
Benefits
- Competitive monthly salary
- 2 extra salaries per year (13th and 14th salary)
- Monthly performance bonus
- Fully paid training programs
- Comprehensive health insurance
- Fully paid relocation package (airfare, airport transfer, initial hotel stay)
- Team events and social life in Greece