Nederlands Sprekende Klantenservicemedewerker Betaalplatform
- Role
- Support
- Experience
- Entry level
- Employment
- Full-time
Open to GR only. Set where you work from to check your eligibility.
No BS summary
Dutch-speaking customer service agent for a FinTech payment platform, working remotely from Greece. Must be a fluent Dutch speaker with professional English, hold a valid EU passport, and live in Greece or be willing to relocate.
Required languages
About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. As a leader in professional staffing, we specialize in bridging the gap between high-caliber professionals and exceptional career opportunities across the globe, including elite Dutch-speaking jobs in the vibrant landscape of Greece. Job Overview We are currently seeking a motivated professional for a Nederlands Sprekende Klantenservicemedewerker Betaalplatform position in Greece. Join our client, a cutting-edge leader in the FinTech industry, to provide expert support to users of a global payment ecosystem from the comfort of your home in Greece. Key Responsibilities Act as the primary point of contact for Dutch-speaking clients, managing inquiries regarding digital payment transactions and financial accounts. Provide expert troubleshooting for users navigating the platform’s high-security FinTech infrastructure. Maintain a high level of accuracy when processing payments, refunds, and account verification protocols. Collaborate with internal FinTech teams to identify and resolve technical issues, ensuring a seamless user experience. Ensure compliance with all data protection and financial security regulations required in the global banking sector. Educate customers on new digital banking features and platform security enhancements to encourage engagement. Represent the FinTech brand with the highest degree of professionalism and efficiency during every interaction. Requirements Native or fluent Dutch (spoken and written). Professional proficiency in English. Valid EU passport (mandatory). Strong analytical mindset and interest in the fast-paced FinTech industry. Excellent communication skills with the ability to simplify complex financial concepts for the end user. Residence in or willingness to relocate to Greece for this exciting opportunity. Benefits What We Offer Competitive Monthly Salary. 2 Extra Salaries Per Year (13th and 14th salary). Monthly Performance Bonus. Fully Paid Relocation Package (flight, transfer, hotel). Fully Paid Professional FinTech Industry Training. Comprehensive Health Insurance and Benefits. And Much More... Life in Greece Embark on an unforgettable journey with one of our Dutch-speaking jobs in Greece. Living in Greece offers an unparalleled quality of life, where you can enjoy world-renowned sunshine, breathtaking coastal landscapes, and a rich history that permeates everyday life. Whether you are exploring the vibrant streets of Athens or finding peace in the Mediterranean climate, Greece provides the perfect backdrop for personal and professional growth. Beyond the incredible scenery, securing a role in Greece allows you to immerse yourself in a culture famous for its hospitality and world-class culinary scene. Our fully paid relocation package makes transitioning to your new life in Greece stress-free, ensuring you are supported every step of the way. Discover why so many professionals choose to build their careers while enjoying the unmatched lifestyle that only Greece can offer. How to Apply If you are ready to elevate your career within the FinTech sector and join a dynamic international team, click "Apply Now" to submit your application for the Nederlands Sprekende Klantenservicemedewerker Betaalplatform position in Greece. We look forward to helping you start your journey with Mercier Consultancy Group.
What you'll do
- Being the primary point of contact for Dutch-speaking clients, managing inquiries regarding digital payment transactions and financial accounts.
- Providing expert troubleshooting for users navigating the platform's high-security FinTech infrastructure.
- Maintaining a high level of accuracy when processing payments, refunds, and account verification protocols.
- Collaborating with internal FinTech teams to identify and resolve technical issues for a seamless user experience.
- Ensuring compliance with data protection and financial security regulations in the banking sector.
- Educating customers on new digital banking features and platform security.
- Representing the FinTech brand with professionalism in every interaction.
What they require
- Native or fluent Dutch (spoken and written)
- Fluency in a second language such as French, Portuguese, Spanish, or Italian
- The drive to use and master provided sales tools
- A high level of flexibility and adaptability in a fast-paced sales environment
- Prior experience in sales, telemarketing, or direct marketing is a plus
Benefits
- Competitive Monthly Salary
- 2 Extra Salaries Per Year (13th and 14th salary)
- Monthly Performance Bonus
- Fully Paid Relocation Package (flight, transfer, hotel)
- Fully Paid Professional FinTech Industry Training
- Comprehensive Health Insurance and Benefits
- Located in Greece with high customer standard of living