Mid-level QA Engineer - GCCA Remote

TransUnion's Job Applicant Privacy Notice Team Overview The role requires a QA professional with 3+ years of experience in both manual and automated testing, with a strong focus on building and maintaining automation using Playwright and TypeScript. The candidate will ensure application quality across web and mobile platforms by validating functionality, performance, usability, and reliability. Responsibilities include API testing, comprehensive test case design, defect tracking in Jira, and regression testing. The role collaborates closely with developers and other stakeholders, integrates testing into CI/CD pipelines, participates actively in Agile ceremonies, uses Git for version control, and continuously seeks ways to improve testing processes and overall product quality. This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management. Role Overview And Core Responsibilities 3+ years of hands-on QA experience, including both manual and automated testing. Write, maintain, and enhance automated test scripts using tools like Playwright with TypeScript. Contribute to the stability and scalability of the test automation framework. Collaborate with developers to integrate automated tests into CI/CD pipelines. Use tools such as Postman, Playwright’s API testing features, or similar to validate RESTful APIs and backend services. Design and execute test cases for various API scenarios including authentication, error handling, and edge cases. Perform manual and automated testing across web and mobile platforms. Validate functionality, performance, usability, and reliability of applications. Ensure comprehensive test coverage for new features and regression testing. Log defects clearly and concisely using tools like Jira, including steps to reproduce, expected vs actual results, and screenshots/logs. Follow up on bug fixes and verify resolutions. Actively participate in Agile ceremonies such as daily stand-ups, sprint planning, backlog grooming, and retrospectives. Work closely with developers, product owners, and other stakeholders to align on quality goals and timelines. Use Git or other version control systems to manage test scripts and collaborate with the development team. Proactively seek opportunities to improve testing processes and product quality. Required Knowledge And Experiences Actively participate in user story definition and refinement sessions to understand business requirements and identify potential risks early. Collaborate with product owners and developers to define acceptance criteria and write test scenarios before development begins, ensuring clarity and testability. Work closely with developers to ensure quality is embedded throughout the development lifecycle. Provide feedback during code reviews and sprint demos to help catch issues early and improve feature implementation. Design and execute manual and automated test cases to validate functionality, performance, and user experience. Apply a variety of testing techniques including regression, smoke, integration, and exploratory testing to ensure robust coverage. Treat bugs with urgency and professionalism—log defects with clear reproduction steps, expected vs actual results, and relevant screenshots or logs. Collaborate with developers to triage and resolve issues, and verify fixes before release. Apply coding skills to contribute to test automation frameworks, helping expand coverage and reduce manual effort. Maintain and improve existing test scripts, ensuring they remain reliable and relevant as the product evolves. Use Git or similar version control systems to manage test scripts and collaborate on code changes. Understand branching strategies and how to work within a shared codebase. Maintain up-to-date test cases, test plans, and QA documentation in tools like TestRail, Confluence, or similar. Ensure documentation is clear, organized, and accessible to the wider team. Join Agile ceremonies such as daily stand-ups, sprint planning, backlog grooming, and retrospectives to stay aligned with team goals and contribute to continuous improvement. Stay curious and open to feedback—actively seek opportunities to learn new tools, techniques, and domain knowledge. Share insights and mentor junior QA engineers when appropriate, contributing to a culture of learning and collaboration. For positions based in South Africa, preference will be given to suitably qualified candidates from designated groups in line with the company's Employment Equity plan and targets. Should you have not heard from TransUnion within 3 weeks from applying, please regard your application as unsuccessful. Please note it is a requirement of the Global Capability Centre Africa that you reside in a home that is fibre ready; and has space for you to be able to work comfortably and confidentially on a day-to-day basis for the purpose of your proposed employment. You can be based anywhere in South Africa that has fibre, but will not be able to work in a location outside of South Africa. A Minimum of a 100/100 Meg Fibre line is required, should you be successful, you will need to upgrade your line or install fibre for day one. Please note that being a credit bureau, some positions require a clear credit record. At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence. Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology. At GCC Africa, you’ll join a purpose‑driven organisation that invests deeply in its people through competitive rewards, comprehensive benefits, and meaningful career growth. We offer flexible, permanent work‑from‑home arrangements, strong wellbeing and support programmes for you and your family, and access to global exposure, continuous learning, and accredited development opportunities. Our inclusive culture, focus on recognition, and commitment to work–life balance ensure you can grow your career while thriving personally. For positions based in South Africa, preference will be given to suitably qualified candidates from designated groups in line with the company's Employment Equity plan and targets. Should you not hear from TransUnion within 3 weeks from applying, please regard your application as unsuccessful. Employment with TransUnion GCC Africa requires that you work from a fibre‑ready home environment that supports confidential and comfortable day‑to‑day work. You may be based anywhere in South Africa with fibre connectivity; however, working outside of South Africa is not permitted. A minimum 100/100 Mbps fibre line is required and must be installed or upgraded by day one of employment. As a credit bureau, certain roles also require a clear credit record. TransUnion Overview: At TransUnion, our Workforce for Good is built on purpose, impact, and opportunity. We empower our people to grow, innovate, and make a meaningful difference for our communities and customers all while being supported to thrive both professionally and personally. With a strong focus on flexibility, wellbeing, and collaboration, you’ll work with exceptional people across the globe, pioneering products, and cutting‑edge technology that truly matters. At TransUnion GCC Africa, you’ll join a purpose‑driven organisation that invests in its people through competitive rewards, comprehensive benefits, and meaningful career development. We offer permanent work‑from‑home flexibility, wellbeing support for you and your family, and access to global exposure and accredited learning so you can grow your career while maintaining balance. TransUnion Job Title Engineer II, Quality Assurance