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Workana

Marketing Specialist

RemoteBrazil, Chile, Argentina +2 more only
Published
Role
Marketing
Employment
Full-time
Company size
Startup
Salary not disclosed
Check eligibility

Open to BR, CL, AR, CO, MX only. Set where you work from to check your eligibility.

No BS summary

Marketing operations specialist for hospitality clients, focused on SaaS setup, no-code/API integrations, data organization, and online discovery platforms. Must have professional English and substantial overlap with US/Eastern business hours.

Core skills

SaaSAPINo-code automation

Required skills

SpreadsheetsGoogle Business Profile

Optional skills

AI toolsAutomationScrapersLooker StudioDomoPower BI

Required languages

English Professional-level English, both written and spoken / required and/or plus and/or mandatory as stated in source: required=true inferred from mandatory wording not representable in schema field.

What you'll do

  • Set up and configure client accounts across listings, reputation, reservation, ordering, website, and CRM platforms, tailoring each environment to the restaurant’s needs.
  • Collect, organize, and structure raw business information from restaurant owners and managers, including descriptions, menus, hours, photos, and operational details.
  • Use spreadsheets, forms, and AI tools to clean, standardize, and prepare data for publishing across multiple platforms.
  • Connect tools through APIs and no-code automation platforms such as Zapier, Make, or n8n, creating integrated workflows between fragmented systems.
  • Support the development of dashboards and reporting systems by connecting platform data into BI tools.
  • Write SOPs and documentation, and train restaurant staff on how to use the tools clearly and effectively.
  • Evaluate new hospitality platforms as they emerge and maintain disciplined credential and access management across client accounts.

What they require

  • Professional-level English, both written and spoken, to communicate with US-based clients and train staff.
  • Demonstrated experience implementing and configuring SaaS platforms for a business in any industry.
  • Hands-on experience connecting tools through no-code automation and/or direct API work.
  • Strong data organization skills, including spreadsheets, naming conventions, structured data, and source-of-truth thinking.
  • Understanding of how businesses are discovered online, including Google Business Profile, reviews, listings, and maps.
  • Self-management skills and comfort working in an ambiguous startup environment with shifting priorities.
  • Availability with substantial overlap with US business hours, especially Eastern Time.
  • Preferred: Experience in restaurants, hotels, or e-commerce, especially front-of-house experience or Google Business Profile management.
  • Preferred: Experience in onboarding, implementation, or customer success at a SaaS company.
  • Preferred: A gaming background, which the founders value as a signal of fast system learning and comfort with complex interfaces.

Benefits

  • Compensation in USD.
  • Fully remote work.
  • Career growth opportunities in an international company.

Workana is the largest remote work platform for talents in Latin America. Workana Premium connects exceptional professionals with innovative companies around the globe.

🇺🇸 United StatesHuman ResourcesStartup

What people say about this company

4.4/ 5

Salary not disclosed