TCGplayer
Manager, User Experience Design
RemoteUnited States only
- Role
- Design
- Experience
- Lead
- Employment
- Full-time
$127.6k–$214.7k/yr
Check eligibility
Open to US only. Set where you work from to check your eligibility.
No BS summary
UX Design Manager needed to lead a team focused on Seller Experiences for a TCG platform. Requires 8+ years in UX/Product Design with 3+ years in people management. Must have a strong portfolio and experience driving design strategy, quality, and cross-functional partnerships. Experience in eCommerce or marketplaces is preferred.
Core skills
UX DesignPeople ManagementDesign Strategy
Required skills
UXProduct DesignExperience Designdesign systemsaccessibilityweb experiencesmobile experiences
Optional skills
AI toolsgaming communityhobby communitycollectibles communitytrading card gamesshipping operationslogistics operationsfulfillment operations
What you'll do
- Lead design strategy and execution across Seller Experiences, turning ambiguous problems into clear, actionable UX direction
- Partner with Product, Engineering, Research, and business leaders to shape priorities and deliver solutions that improve seller outcomes and support business goals
- Raise the quality bar by guiding work from early concepts through wireframes, prototypes, and final specifications within design systems and at a high quality standard
- Coach, mentor, and develop designers through regular feedback, strong expectations, and a high-performing team culture
- Use research, testing, and experimentation to validate design decisions, influence product strategy, and build alignment with leadership
- Build deep expertise in the seller, marketplace, and eCommerce landscape, sharing insights that inform innovation and inspire the team
What they require
- 8+ years of experience in UX, Product, or Experience Design, including experience leading teams and delivering impactful customer and business outcomes in complex product environments.
- 3+ years of people management experience that includes hiring, coaching, developing, and retaining high-performing design teams.
- Ability to define and drive design strategy across large product areas, translating customer needs, business objectives, and technical constraints into a clear vision and roadmap.
- Strong portfolio demonstrating excellence in user-centered design, systems thinking, and end-to-end product development, including examples of measurable business and customer impact.
- Proven track record of implementing effective team and cross-functional processes that improve operational efficiency, strengthen partnerships, raise the quality and consistency of delivered experiences, and enable teams to scale their impact.
- Experience influencing product direction and organizational decision-making through research, data, experimentation, and compelling communication.
- Demonstrated success building strong cross-functional partnerships with Product, Engineering, Research, Content Design, and business partners to align teams around shared outcomes.
- Experience leading teams through ambiguity, balancing short-term delivery needs with long-term experience vision and platform scalability.
- Deep understanding of design systems, accessibility, and UX standards across web and mobile experiences.
- Strong communication, storytelling, and stakeholder management skills, with experience presenting work and strategic recommendations to senior leaders and executives.
- Experience in eCommerce, marketplaces, seller tools, SaaS, fintech, or other complex product ecosystems is preferred.
- Preferred Qualifications: Experience with leading AI tools and examples of how you’ve integrated them into your workflow to generate concepts, improve efficiency, or improve quality
- Preferred Qualifications: Familiarity with the gaming, hobby, or collectibles community — particularly trading card games
- Preferred Qualifications: Experience and knowledge of shipping, logistics, and fulfillment operations
Benefits
- total compensation package may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave).
- Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
- eBay is an equal opportunity employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.
- If you have a need that requires accommodation, please contact us at talent@ebay.com .
- We will make every effort to respond to your request for accommodation as soon as possible.
- View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
- An employer who violates this law shall be subject to criminal penalties and civil liability.
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An eBay subsidiary, TCGplayer is on a quest to be the most trusted trading card game (TCG) platform — connecting and empowering the hobby community. Trading card games are a $25B global market that creates community connection through in-person games (Pokemon; Magic: The Gathering; YuGiOh; etc.). Founded by TCG enthusiasts, we operate a global marketplace, and create tools, technologies and solutions that help small businesses profitably sell TCGs at scale.
E Commerce
Details
Visa sponsorshipNo
$127.6k–$214.7k/yr