Manager, Traffic

Description TrueNAS is redefining enterprise storage by delivering proven data resilience, performance, and flexibility without the complexity or constraints of legacy solutions. As the most deployed storage platform in the world, TrueNAS already powers critical data storage infrastructure for businesses, research institutions, and government agencies across 140+ countries and millions of users. Our mission is simple: to become the most trusted name in data storage. Originally founded in Silicon Valley in 2002 under the name iXsystems, TrueNAS is a profitable, independent company with a culture rooted in trust, curiosity, technical excellence, and continuous improvement. Whether you work remotely or on-site, you’ll be part of a team that values collaboration and meaningful impact - where people come before profit, and bold ideas drive the future of data infrastructure. If you’re ready to help shape the future of enterprise storage, we’d love to connect. Position Overview: The Manager, Traffic will oversee the end-to-end management of logistics operations, ensuring cost competitiveness and efficiencies for all regions. This role involves building and maintaining strong relationships with freight forwarders, managing product compliance and shipping regulations, and addressing shipping issues and disruptions. The Manager will collaborate with Supply Chain, Operations, and the Reverse Logistics team to drive continuous improvement. This is a remote position in Amsterdam, Netherlands. Base Pay Range The base pay range of this position is €70,000 - €87,000 annually. In addition to base salary, this position is eligible to participate in the Company’s bonus program with a target bonus opportunity of 10% of base salary annually, subject to the achievement of individual and Company performance objectives and the terms of the applicable Company bonus plan. Please note that the provided range reflects the pay spectrum for positions within the same job category as the one to which this position belongs. The final offer will consider various factors, such as location, education, and prior experience, to ensure a comprehensive and fair compensation assessment. TrueNAS offers a comprehensive package of benefits including: health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more. Expected Posting Timelines This position will be open for a minimum of 5 days, a maximum of 90 days. The Day-to-Day The essential functions and responsibilities for this position include, but are not limited to, the following. Other duties may be assigned as needed. Manage Freight Forwarder relationships which includes negotiating costs, rebates, and shipping opportunities. Manage a direct report by providing guidance, support, and development opportunities. Monitor shipping performance, including on-time deliveries and freight carrier performance metrics. Track and ensure on-time deliveries for all shipments, addressing any delays and disruptions. Stay updated on traffic, trade regulations, and global shipping requirements. Understand and manage HTS codes for all products, ensuring correct classification and duty payment. Collaborate with Supply Chain, Operations, and Reverse Logistics to ensure smooth end-to-end logistics operations. Assist with transactions and replenishment for International Depots Identify and recommend improvements to current logistic processes and systems. Manage expertise in Incoterms Provide KPI reports on shipping performance, cost, delays, and areas of improvement. Education and Experience We have identified the following programs, experience, and knowledge that have helped others find success in this role at TrueNAS. We understand, though, that knowledge comes from many forms of learning and experiences. Above all, we consider a person’s potential impact in the role and value their unique path to this point in their career. High school diploma or general education degree (GED) preferred Minimum 5 years experience in a shipping traffic role Minimum 5 years working in a manufacturing or distribution environment preferred A combination of professional or educational experience (whether formal or informal) that affords you with the knowledge, skills, and abilities above Equal Employment Opportunity: iXsystems DBA TrueNAS, Inc provides equal employment opportunities to all employees and applicants in all company facilities without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer-related or HIV/AIDS-related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.