Manager - Software Engineering

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies.

We’re on a mission to make businesses more human, and humans more impactful. We operate by our values — be intentional, pursue excellence every day, embrace the journey together, and be a good human — every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It’s been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500™ for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles.

We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together!

Engineering Manager

Employment Type: Employment contract

We are looking for an Engineering Manager to lead a full-stack engineering team responsible for building and scaling our payments platform, a high-scale, business-critical system processing millions of dollars in transactions every day. The core product is already in production, and the team is actively expanding it with new capabilities, integrations, and workflows as the business grows.

This is a high-impact technical leadership role for someone who combines strong people leadership with deep engineering experience. You’ll lead a team of full-stack engineers, partner closely with Product and other Engineering teams, and help drive the technical direction of a complex distributed system where correctness, reliability, scalability, and observability are critical.

The platform spans a mature and evolving technology stack, including JavaScript, TypeScript, PHP, Microsoft SQL Server (MSSQL), PostgreSQL, SQS, and related technologies. Experience with every technology isn’t required, we care more about strong engineering fundamentals and experience operating complex systems at scale.

In payments, the details matter. Small mistakes can have significant financial and customer impact, so we’re looking for a leader who sets a high bar for engineering quality while enabling the team to move quickly

In this role, you’ll get to:

• Lead and develop a team of full-stack engineers, creating a high-performing environment with clear ownership and accountability
• Own the technical execution and engineering quality of the payments platform
• Partner closely with Product to translate business and product requirements into scalable technical solutions
• Help define and evolve the architecture and technical direction of a high-scale distributed payments system
• Ensure systems are designed for correctness, reliability, scalability, resilience, and maintainability
• Establish a high engineering bar around code quality, testing, observability, deployment, and operational readiness
• Guide engineers through complex technical decisions involving distributed systems, databases, APIs, asynchronous workflows, and third-party integrations
• Drive improvements to system performance, reliability, monitoring, and incident prevention
• Ensure appropriate safeguards exist around payment processing, including idempotency, retries, failure handling, reconciliation, and data consistency
• Lead technical planning and help the team balance new feature development, scalability improvements, and technical debt
• Participate in architecture discussions and code/design reviews, especially for high-risk or business-critical changes
• Own and continuously improve the team's development and delivery processes
• Partner with other engineering teams on shared services, integrations, and platform initiatives
• Support production systems and help establish strong incident response, root-cause analysis, and follow-up practices
• Coach and mentor engineers, provide regular feedback, and support their technical and career growth
• Help hire and onboard engineers as the Payments team grows
• Drive the adoption of AI-powered development tools such as Cursor, Claude, and similar technologies to improve engineering velocity and quality
• Help the team use AI throughout the software development lifecycle, including design, implementation, testing, debugging, code reviews, documentation, and incident investigation
• Experiment with new AI-enabled engineering workflows and establish best practices for using AI effectively and responsibly across the team

Who you are and what you’ll need for this position:

• 8+ years of software engineering experience, including significant experience building backend or full-stack systems, and 2+ years of engineering management or technical leadership experience leading software engineering teams.
• Strong experience designing, building, and operating high-scale distributed systems in production, including systems processing high volumes of transactions, events, or financial data.
• Strong understanding of distributed systems concepts, including asynchronous processing, idempotency, retries and failure recovery, concurrency, data consistency, transactional integrity, and fault tolerance.
• Strong understanding of relational databases, data modeling, transactions, and database performance, along with experience designing and operating APIs and service-oriented architectures.
• Experience with event-driven or queue-based architectures such as SQS, Kafka, RabbitMQ, or similar technologies, and operating systems in AWS or another major cloud platform.
• Strong understanding of testing strategies, observability, monitoring, alerting, and production incident management for complex, business-critical systems.
• Ability to evaluate technical tradeoffs and make pragmatic decisions that balance speed, quality, scalability, and maintainability.
• Strong communication skills, with the ability to work effectively across Engineering, Product, and business teams, and a track record of developing engineers and building teams with high ownership and strong engineering standards.
• Experience building or operating payments, fintech, banking, accounting, or other financial transaction systems is highly valued
• Experience scaling systems through periods of rapid product and business growth, including incrementally modernizing established production systems, would be valuable.
• Familiarity with PHP, JavaScript or Node.js/TypeScript, PostgreSQL, Microsoft SQL Server (MSSQL), and AWS SQS would be a plus.
• Exposure to security, compliance, or audit requirements within financial systems would be an advantage.

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow.

What you will get from us:

• People: Work with talented, collaborative, and friendly people who love what they do.
• Guidance: Utilize our learning platform to fully get the training and tools you'll need to become successful here from your first day with us.
• Work/life harmony: 26 days of vacation, floating and company holidays, wellness benefits, and paid parental leave.
• Whole Health Package: Comprehensive medical, life, and business travel insurance, plus additional wellness benefits.
• Planning for the future: Participate in Poland's Employee Capital Plan (PPK) to help you plan ahead.
• Equity: Stock options as part of our equity-sharing program.
• Work from home stipend: To assist you in setting up a home office that works for you.

Who we are:

CreatorIQ is the operating system for creator-led growth, helping global brands and agencies transform creator marketing into an intelligence-driven growth engine. Powered by the Creator Graph™, which processes more than 250 million social posts daily across more than 15 million creators worldwide, CreatorIQ unifies fragmented platform data into a centralized intelligence layer and system of record for creator relationships, performance, governance, and commerce. More than 1,300 organizations—including Dentsu, Delta Air Lines, Google, Beiersdorf, Nestlé, and Wella—rely on CreatorIQ as the infrastructure to run and scale their creator programs globally. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw.creatoriq.instagram.com/creatoriq.

At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what’s important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry.

Compensation, benefits, and beyond:

We understand that a comprehensive benefits package plays a significant role in your overall compensation.

AI Transparency Notice

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications and note taking during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.