Compass Pathways
Manager, Patient Access Field Operations
RemoteUnited States only
- Role
- Operations
- Experience
- Mid
$130k–$170k/yr
Check eligibility
Open to US only. Set where you work from to check your eligibility.
No BS summary
US-remote field operations manager for patient access with ~2+ years healthcare operations experience. Needs project management, BI/dashboarding and experience supporting field teams and field-facing systems. Must have legal right to work in the United States (no visa sponsorship).
Core skills
patient access field operationsbusiness intelligence
Required skills
business intelligence platformsdashboard buildingrequirements gatheringproject planningtesting supportreimbursement/access systems
What you'll do
- Act as a key point of contact for field-related operational questions, initiative tracking, and coordination across the Field Patient Access team and appropriate home-office partners
- Partner closely with the Senior Director, Field Patient Access to help organize priorities, prepare for key meetings, track follow-ups, support communications, and advance field-related initiatives
- Manage projects related to field access systems, including requirements gathering, project planning, stakeholder alignment, testing support, implementation, and ongoing optimization
- Plan, organize, and execute projects that support field readiness, field execution and operational consistency
- Use business intelligence platforms to analyze reimbursement and field activity data, build dashboards, identify trends, and support data-informed decision-making across the Patient Access field team
- Triage and track field inquiries related to systems, tools, data, workflows, training needs, and operational barriers by connecting the right stakeholders and ensuring appropriate follow-through
- Support training programs and reinforcement resources that help Patient Access Liaisons, Regional Directors, and appropriate stakeholders use field reimbursement access systems effectively
- Oversee the use, integration, and continuous improvement of approved industry tools and field-facing platforms that support access visibility, site readiness, and field execution
- Conduct field visits with Patient Access Liaisons to capture field insights, emerging trends, site feedback, and operational observations
- Coordinate with Patient Engagement Operations, Commercial Analytics, Compliance, Legal, IT, Training, and other matrix partners to ensure project objectives are met
- Support planning and execution of field readiness activities, including meeting preparation, training reinforcement, operational checklists, process documentation, and field communications
- Operate within all applicable compliance standards, data privacy requirements, and non-promotional role boundaries while supporting field operations, reporting, training, and stakeholder engagement
What they require
- 2+ years in the healthcare market with operational experience focused on supporting others or cross-functional initiatives that improve execution, visibility, and stakeholder decision-making
- Demonstrates commitment to improving patient access and supporting the organization's mission by helping field teams remove access barriers that impact patients, providers, caregivers, and sites
- Builds strong relationships and communicates effectively across cross-functional partners; gathers and synthesizes feedback and translates field needs into clear, actionable recommendations
- Plans, organizes, and executes operational initiatives with a high level of quality, accountability, and follow-through; effectively manages multiple priorities, coordinates stakeholders, tracks deliverables, and supports consistent field execution
- Uses field insights, operational data, and stakeholder feedback to identify challenges, resolve issues, and improve business processes
- Adapts effectively to changing priorities and business needs while maintaining a commitment to compliance, data privacy, and appropriate role boundaries
- Bachelor's degree required; advanced degree or relevant certifications preferred
- Ability and willingness to travel to support field meetings, training, vendor engagement, and cross-functional initiatives, estimated 30%
- Operate within all applicable compliance standards, data privacy requirements, and non-promotional role boundaries
- Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying.
Benefits
- Base salary, discretionary bonus, and equity (compensation package for permanent hires)
- Flexibility & generous time off
- Parental & reproductive support
- Health & medical benefits
- Mental health & wellbeing support
- Financial health benefits
- Reasonable accommodation during the interview process
Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care. The initial focus is developing COMP360 psilocybin for treatment-resistant depression and post-traumatic stress disorder.
🇬🇧 United KingdomBiotechMid-size
Details
Visa sponsorshipNo
$130k–$170k/yr