Manager, Deal Desk

Who we are: Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram . Who you are: We are are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Manager, Deal Desk who will lead Geotab's Deal Desk pillar and be accountable for the commercial deal review and pricing execution function across the reseller and direct customer portfolio. If you love technology, and are keen to join an industry leader — we would love to hear from you! What you'll do: As a Manager, Deal Desk your key area of responsibility will be overseeing a team of deal desk professionals responsible for reviewing and approving non-standard pricing requests, reseller RFPs, credit requests, and commercial agreement structuring, ensuring the deal desk operates with clear SLAs, consistent pricing governance, and a strong commercial framework that supports sales velocity while protecting margin. You will need to work closely with Sales, Revenue Operations, Legal, and Finance. To be successful in this role you will be a strategic thinker with strong commercial acumen and an entrepreneurial mindset. How you'll make an impact: Deal Desk Leadership & Governance: Provide strategic oversight and decision-making authority for non-standard pricing requests across global regions, complex reseller RFPs requiring custom pricing strategies, and reseller credit requests and terms proposed in agreements or pricing amendments. Define and enforce deal desk SLAs, triage standards, and approval thresholds to ensure consistent, timely resolution of all inbound requests. Serve as the primary escalation point for complex commercial scenarios requiring senior-level judgment. Establish and maintain a deal desk approval framework that enables appropriate delegation to team members while preserving commercial controls. Commercial Execution: Lead commercial negotiations with Sales, Resellers, and direct customers to finalize non-standard pricing agreements, amendments, and deal structures. Administer and govern commercial pricing in DealHub CPQ, including playbook design, approval workflow configuration, and quoting rule management. Collaborate with Revenue Operations to ensure deal structures are operationally executable and compliant with established commercial policies. Partner with Finance and Legal on deal terms that carry contractual or margin risk. People Leadership: Oversee the activities, development and performance of direct reports across the Deal Desk pillar. Provide direction, coaching and mentorship to the team. Engage in the development of the team by coaching, providing feedback, identifying areas of growth and training opportunities. Collaborate and support employees during the performance management process, meeting KPAs and career development planning. Support Geotab global strategic initiatives. Manage team budget and headcount within approved parameters, contributing to annual planning and resource allocation for the Deal Desk pillar. What you'll bring to the role: 5 - 8 years of required previous experience in a deal desk, commercial pricing, or similar commercial role in a B2B SaaS or technology environment. 1 - 3 years of required supervisory experience managing a deal desk, pricing, or commercial operations team, with demonstrated ability to coach and hold a team accountable to SLAs. Strong commercial acumen with demonstrated experience negotiating pricing and structuring complex deals. Deep understanding of deal desk operations including approval frameworks, SLA management, and commercial risk assessment. Experience with CPQ or deal management platforms; DealHub experience valued. Experience designing and implementing deal desk intake processes, approval workflows, and escalation frameworks. Strong project management skills with the ability to manage high-volume queues alongside strategic initiatives simultaneously. Excellent verbal and written communication and negotiation skills. Strategic mindset with a keen sense of commercial priorities and the ability to make sound decisions under time pressure. Strong cross-functional collaboration skills across Sales, Revenue Operations, Finance, and Legal. Entrepreneurial mindset and comfortable in a flat organization. Comfort working with data and analytical tools to inform deal desk decisions; ability to build and interpret reports, dashboards, and commercial performance metrics using spreadsheet tools or BI platforms. If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply. Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees. Why job seekers choose Geotab: Flex working arrangements Home office reimbursement program Baby bonus & parental leave top up program Online learning and networking opportunities Electric vehicle purchase incentive program Competitive medical and dental benefits Retirement savings program *The above are offered to full-time permanent employees only #LI-Remote How we work: At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology! Geotab verifies candidates' eligibility to work in the United States through E-Verify , an internet-based system operated by U.S. Citizen and Immigration Services . Other employment statements: Geotab will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. Geotab provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Geotab complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Geotab expressly prohibits any form of workplace harassment or discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Geotab's employees to perform their job duties may result in discipline up to and including discharge. If you would like more information about our EEO program or wish to file a complaint, please contact our EEO officer, Klaus Boeckers at HRCompliance@geotab.com. For more details, view a copy of the EEOC's Know Your Rights poster . By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy . Click here to read our Privacy Notice. The annual base salary for this position is the expected annual salary for this role, and may be subject to change. Geotab offers various perks and benefits and other compensation components that an individual may be eligible for. The actual base salary for this position depends on a variety of factors such as but not limited to skills, qualifications, education and overall experience, including the location the applicant lives while performing the job. This also includes equity with other team members and alignment with local market data. All offers of employment are contingent upon proof of eligibility to work and the individual's ability to pass a background check. Hiring Range $120,000 — $160,000 USD