Luxury Travel Advisor
- Experience
- Mid
- Employment
- Full-time
Open to ZA only. Set where you work from to check your eligibility.
No BS summary
Luxury travel advisor with 2+ years of experience in the luxury travel sector. Must have a Bachelor's degree and proficiency with itinerary planning tools and booking platforms. Experience advising ultra high-net-worth travelers is required.
Core skills
Required skills
Required languages
Marchay is a membership-based luxury travel service dedicated to serving sophisticated travelers with curated and bespoke travel experiences worldwide. Recognized as a premier platform for high-end travel, Marchay offers dedicated, personalized service, exclusive access to private homes and luxury hotels, and a seamless end-to-end planning process. As a Luxury Travel Advisor at Marchay, you will collaborate closely with a team of travel professionals to craft, book, and execute customized trips that exceed members' expectations. You will manage all aspects of the travel experience—from initial consultation and destination research to booking and post-trip follow-up—ensuring each journey is flawlessly planned and delivered. This role is ideal for experienced travel advisors with a passion for luxury travel, strong organizational skills, and a commitment to exceptional client service. You will have the opportunity to work with a discerning clientele and build long-lasting relationships while contributing to the continued growth and success of Marchay. Key Responsibilities: Develop and manage customized travel itineraries for Marchay’s luxury members. Collaborate with team members to research destinations, accommodations, and experiences tailored to client preferences. Coordinate bookings including hotels, transportation, activities, and special requests with global suppliers. Provide highly personalized client service and relationship management throughout the travel planning and execution process. Maintain accurate and organized trip records in CRM systems. Stay up to date with luxury travel trends, new destinations, and partner offerings to provide insightful recommendations. Work efficiently in a fast-paced environment managing multiple trips simultaneously. Requirements Minimum of 2+ years of experience as a travel advisor in the luxury travel sector. Bachelor’s degree. Proficiency with itinerary planning tools and booking platforms. Knowledge of luxury hotels, premium air travel options, and curated travel experiences. Experience advising ultra high-net-worth travelers. Bonus: Experience with Sabre GDS, Salesforce CRM, or similar travel technology platforms. Benefits Comprehensive Benefits: Fully covered medical, dental, and vision insurance 401(k) Plan: Access to our retirement savings program Generous Time Off: Ample PTO plus company holidays to recharge and reset Flexibility: Remote work environment with the ability to manage your schedule effectively Official communication regarding this position and other employment opportunities at Marchay will only be sent via Workable or from the marchay.com domain. Please be cautious of spam.
What you'll do
- Develop and manage customized travel itineraries for Marchay’s luxury members.
- Collaborate with team members to research destinations, accommodations, and experiences tailored to client preferences.
- Coordinate bookings including hotels, transportation, activities, and special requests with global suppliers.
- Provide highly personalized client service and relationship management throughout the travel planning and execution process.
- Maintain accurate and organized trip records in CRM systems.
- Stay up to date with luxury travel trends, new destinations, and partner offerings to provide insightful recommendations.
- Work efficiently in a fast-paced environment managing multiple trips simultaneously.
What they require
- Minimum of 2+ years of experience as a travel advisor in the luxury travel sector.
- Bachelor’s degree.
- Experience advising ultra high-net-worth travelers.
Benefits
- Fully covered medical, dental, and vision insurance
- Access to our retirement savings program
- Generous Time Off: Ample PTO plus company holidays to recharge and reset
- Remote work environment with the ability to manage your schedule effectively
Marchay is a curated, membership-based travel service and community for some of the world’s most sophisticated travelers. Marchay provides a complete, high-touch solution for managing members’ high-end travel needs, including unlimited bespoke trip planning and execution, access to pre-vetted private homes and villas, and preferred partner benefits at over 1,200 luxury hotels worldwide.