Luxury Destination Specialist – Remote
- Role
- Operations
Open to US, JE only. Set where you work from to check your eligibility.
No BS summary
Luxury travel/customer service coordinator for high-end travel planning, reservations, and client requests. Needs strong communication, organization, attention to detail, comfort with online systems, and reliable internet; New Jersey location is stated.
Position Overview
We are seeking a detail-oriented and service-driven Luxury Destination Specialist to support high-end travel planning and client coordination in a remote environment. This position focuses on delivering a seamless and elevated client experience through strong organization, communication, and attention to detail.
This role is ideal for individuals who enjoy working with premium services, have a strong customer service mindset, and are comfortable managing client requests using digital tools.
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Key Responsibilities
- Assist with planning and coordinating upscale travel experiences and reservations
- Support client requests related to accommodations, itineraries, and scheduling
- Maintain accurate client profiles and travel details in internal systems
- Communicate professionally with clients via email, phone, and online platforms
- Review travel confirmations and service details for accuracy and completeness
- Provide ongoing support to ensure a smooth and high-quality client experience
- Follow established processes and service standards
- Collaborate with internal teams to meet client expectations
Qualifications
- Strong written and verbal communication skills
- Excellent attention to detail and organizational abilities
- Comfortable using online systems and digital platforms
- Ability to manage multiple client requests in a remote environment
- Customer service, hospitality, or coordination experience preferred
- Reliable internet access and ability to work remotely
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$45,000 - $65,000 a year
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What We Offer
- Structured onboarding and training
- Access to reservation systems and travel resources
- Ongoing support and professional development
- Flexible work environment
- Collaborative and supportive team culture
Ideal Candidate
This role is ideal for individuals interested in hospitality, reservations, and customer service, especially those looking to build experience in a structured, service-focused environment.
What you'll do
- Assist with planning and coordinating upscale travel experiences and reservations
- Support client requests related to accommodations, itineraries, and scheduling
- Maintain accurate client profiles and travel details in internal systems
- Communicate professionally with clients via email, phone, and online platforms
- Review travel confirmations and service details for accuracy and completeness
- Provide ongoing support to ensure a smooth and high-quality client experience
- Follow established processes and service standards
- Collaborate with internal teams to meet client expectations
What they require
- Strong written and verbal communication skills
- Excellent attention to detail and organizational abilities
- Comfortable using online systems and digital platforms
- Ability to manage multiple client requests in a remote environment
- Customer service, hospitality, or coordination experience preferred
- Reliable internet access and ability to work remotely
- This role is ideal for individuals interested in hospitality, reservations, and customer service, especially those looking to build experience in a structured, service-focused environment.
Benefits
- Structured onboarding and training
- Access to reservation systems and travel resources
- Ongoing support and professional development
- Flexible work environment
- Collaborative and supportive team culture
Aisle & Abroad is a wedding, event, and destination experience studio focused on creating meaningful celebrations and curated journeys. We support clients with weddings, events, cruises, honeymoons, and milestone experiences through thoughtful planning and personalized service.
What people say about this company
3.5/ 5
- Work-life balance is often mentioned positively.
- Employees appreciate the supportive team culture.
- Concerns about management effectiveness and communication.