Loans Operations Specialist
- Role
- Operations
- Experience
- Mid
- Employment
- Full-time
Open to PH only · UTC-8…UTC-7. Set where you work from to check your eligibility.
No BS summary
Loans operations role handling lien/HELOC and closing documentation. Requires 2+ years handling US loan or mortgage tasks and fluency in English. Must be based in the Philippines and work US Pacific time (10 AM–7 PM).
Required skills
Optional languages
About the Company:
We have invented a new credit card powered by an advanced asset-securing platform that enables us to offer much lower APRs to consumers. Our team is a combination of deep technology (Microsoft, Google, Facebook), and finance (Nubank, Goldman Sachs, Square, Carta, SoFi) executives. Our Seed round was led by Max Levchin, and our Series A by Founders Fund - with participation in both rounds by Sequoia, NYCA, and others.
Our work involves building the world’s first completely autonomous asset-securing process, world-class risk models for underwriting, and an incredibly smooth & efficient product experience for consumers to apply, activate, and manage their credit cards.
Cultural Values:
1. Depth and rigor of thought - we try to be rigorous in our thinking & dive into the details
2. Minimalist - we are spartan in our design, in our code, and even in our processes
3. Speed of execution - we move fast & value decisiveness. We think speed drives quality.
Responsibilities
● Reviewing security documents for completeness and recording requirements
● Filing security documents with the relevant County/State Jurisdictions
● Maintain detailed records of all filings and correspondence.
● Verifying documentation, including those provided by clients, ensuring it is complete and accurate to finalize the line filing process
● Communicate with external parties, such as county recorders, vendors to ensure proper filing.
● Assist in resolving any discrepancies or issues related to lien filing
- contingency clearing including but not limited to Title Insurance, Homeowners Insurance, Trust Verification, Lien Position Verification, Employment Contingency
- Final Title Policy Review and HOI Renewal
● Assisting other departments with document requests and record-keeping
● Stay up-to-date with changes in processes and best practices related to lien and HELOC documentations.
Qualifications
● Experience in financial services or related industries (mortgage experience preferred)
● At least 2 years (and above) experience in handling US Loan or Mortgage tasks
● Strong attention to detail and organization skills
● Knowledge regarding liens and closing documents is a plus
● Excellent communication, interpersonal and problem-solving skills
● Proficiency, speed, and accuracy in written communication
● Fluency, clarity, and good diction in English
● Great organizational skills & time management abilities
Ability to handle confidential information with integrity
● Experience using customer communication and task management programs, Google Drive, and Email
• Flexibility to work US Pacific time 10 AM to 7 PM (with a 1-hour break time in between)
• Must be based in the Philippines
***Due to the volume of applications we receive, only qualified candidates will be contacted.
***USD 7-8/hr (Pay is commensurate to experience), HMO, HMO dependent/Internet, PTO, Laptop provided
What you'll do
- Reviewing security documents for completeness and recording requirements
- Filing security documents with the relevant County/State Jurisdictions
- Maintain detailed records of all filings and correspondence
- Verifying documentation, including those provided by clients, ensuring it is complete and accurate to finalize the line filing process
- Assist in resolving discrepancies or issues related to lien filing (contingency clearing including Title Insurance, HOI, Trust Verification, Lien Position Verification)
What they require
- At least 2 years (and above) experience in handling US Loan or Mortgage tasks
- Must be based in the Philippines
- Flexibility to work US Pacific time 10 AM to 7 PM
- Experience in financial services or related industries (mortgage experience preferred)
- Fluency, clarity, and good diction in English
Benefits
- USD 7-8/hr
- HMO
- HMO dependent/Internet
- PTO
- Laptop provided
We have invented a new credit card powered by an advanced asset-securing platform that enables us to offer much lower APRs to consumers. Our team is a combination of deep technology (Microsoft, Google, Facebook), and finance (Nubank, Goldman Sachs, Square, Carta, SoFi) executives. Our Seed round was led by Max Levchin, and our Series A by Founders Fund - with participation in both rounds by Sequoia, NYCA, and others. Our work involves building the world’s first completely autonomous asset-securing process, world-class risk models for underwriting, and an incredibly smooth & efficient product experience for consumers to apply, activate, and manage their credit cards.