Lifecycle Marketing Lead - Health Plans/Health Systems
- Role
- Marketing
- Experience
- Lead
- Employment
- Full-time
Open to US only. Set where you work from to check your eligibility.
No BS summary
A strategic, empathetic marketing lead who will own the member lifecycle for Lyra's health plan/health system business line. Must excel at designing communication journeys, handling ambiguity, and championing member retention.
About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About the role: Lyra Health is looking for an empathetic, strategy-driven Lifecycle Marketing Leadfor our health plan / health system business line to help us deepen our connection with members throughout their mental health care journey. Reporting directly to the Senior Manager, Consumer Marketing, you will be the champion of the member lifecycle experience. You will design and execute communication strategies that guide individuals from their first touch at registration to encouraging their active, long-term care retention. This is a new role in an up and coming function (Health Plan / Health System) within Lyra. Candidates who enjoy creating processes within a certain level of ambiguity and delight in problem solving through uncertainty will thrive. If you’re passionate about understanding human behavior, crafting meaningful narratives, and building cohesive journeys that help members feel supported at every step, we encourage you to apply..
What you'll do
- Design and execute communication strategies that guide individuals from their first touch at registration to encouraging their active, long-term care retention.
- Be the champion of the member lifecycle experience.
- Deepen our connection with members throughout their mental health care journey.
- Create communication strategies leading to sustained engagement.
What they require
- Candidates who enjoy creating processes within a certain level of ambiguity and delight in problem solving through uncertainty will thrive.
- If you’re passionate about understanding human behavior, crafting meaningful narratives, and building cohesive journeys that help members feel supported at every step, we encourage you to apply.
Lyra Health provides mental health care benefits and services including therapy, coaching, psychiatry, medication management, specialty care, family support, and well-being tools. It serves people globally through direct employer contracts and partnerships with plans and health systems, using a digital platform and AI-powered provider matching to connect members with evidence-based providers.