Lead, Accounts Receivable Operations

RigUp is the source-to-pay solution built for energy. By combining purpose-built software with expert teams, we empower the world’s leading energy companies and their suppliers to work better, together. Learn more about how RigUp is equipping everyone in the energy ecosystem to operate with greater speed and efficiency at rigup.com RigUp is hiring a Lead, Accounts Receivable Operations plays a key role in supporting the invoicing team’s performance, accuracy, and overall efficiency. Acting as a bridge between frontline team members and management, this role helps drive operational excellence through process oversight, mentorship, and project coordination. The ideal candidate is a proactive problem-solver with deep knowledge of invoicing processes, an eye for detail, and a collaborative mindset. Additionally, the Lead will drive continuous growth and development initiatives to expand and strengthen the team, working closely with cross-functional teams such as Sales, Client Operations, and Finance to ensure invoicing operations support organizational goals and client expectations. What you’ll be doing: Help manage the day-to-day execution of invoicing operations to ensure accuracy, timeliness, and compliance with client contracts. Mentor and support teammates by providing guidance, troubleshooting assistance, and peer training. Partner with the team manager to support onboarding and cross-training efforts, including documenting and sharing process knowledge. Assist in prioritizing team workload and flag potential bottlenecks or resourcing gaps. Help foster a positive and collaborative team culture by encouraging open communication and continuous learning. Participate in team meetings, help drive engagement, and contribute to knowledge sharing across the group. Step in to assist with invoice preparation and submission during peak periods or complex scenarios. Serve as a go-to resource and subject matter expert (SME) for invoicing processes, tools, and best practices. Identify and escalate workflow challenges or recurring issues to the Manager, proposing solutions and process enhancements. Track operational metrics and KPIs to support reporting and continuous improvement initiatives. Coordinate or lead small-scale projects to enhance invoicing workflows, system automation, or team training. Support weekly and monthly net revenue checks by reviewing invoice data, ensuring accuracy in revenue recognition, and collaborating with Finance to confirm alignment with reporting timelines. Facilitate communication and alignment between the Invoicing Operations team and key stakeholders. Experience and Education Requirements: Bachelor’s degree in Finance, Business Administration, or equivalent work experience. 4+ years of experience in invoicing, accounting, or financial operations. Hands-on experience submitting invoices into third-party systems such as OpenInvoice, Cortex, ARIBA, Fieldglass, or Pro-Unlimited/Wand. Proficient in NetSuite or a comparable ERP system (Open Invoice, Field Glass, etc) Solid knowledge of Generally Accepted Accounting Principles (GAAP). Exceptional verbal and written communication skills, with the ability to clearly present complex information to diverse audiences. Advanced proficiency in Microsoft Excel and G-Suite applications. Demonstrated problem-solving skills with a proactive, solutions-oriented mindset. Additional experience preferred, but not required: Experience working in a fast-paced, high-growth, and frequently changing environment. Experience supporting operational or system transitions during mergers and acquisitions (M&A). Experience with international billing processes, including tax considerations, currency conversion, and compliance with non-U.S. regulations. Prior experience in the energy, staffing, or technology industries (customize based on your field). Familiarity with AI, machine learning (ML), or Robotic Process Automation (RPA) tools used in financial operations. Knowledge of change management principles and experience leading teams through process or system transitions. Essential Job Functions: Regular, on-time attendance Ability to travel 10% of the time Ability to communicate effectively Ability to use office equipment such as a computer, copier and telephone Ability to use office computer programs such as e-mail, Google Docs, Microsoft Word, PowerPoint and Excel Occasionally remain in a stationary position, often standing or sitting for prolonged periods More than a job: Between now and 2050, global energy demand is forecasted to rise nearly 50%, which is a staggering number. With every step forward - AI, electrification, you name it - that bar may still get higher. RigUp is uniquely positioned to empower the biggest industry in the world to work smarter - and move faster - in the race to rise to this challenge. The world depends on it. We recognize that making an impact matters to you and we believe in providing an environment that fosters your growth. We use data to drive our decisions and improve the experience of the workers and clients we serve. With mutual respect for each other, we continually collaborate to find the best solution. We support you with: For eligible roles: Flexible paid time off for full-time employees Medical, dental, and vision insurance Telehealth 401(k) with company matching contribution Flexible remote work support where applicable WFH Contribution Wellness allowance Calm App Learning opportunities Financial planning support Parental leave Employee Assistance Program Pet Insurance Opportunity to earn bonus, commission, and/or equity Onsite Gym RigUp is committed to providing an environment where all people feel belonging, mutual respect, and the freedom to be their authentic selves. We welcome applicants of all gender identity and expression, sexual orientation, neurodiversity, educational background, religion, ethnicity, disability, age, veteran status, and citizenship. We’d love to learn what you can add to our team. Who we are: What began as a workforce management platform for Oil & Gas has since grown to serve the biggest companies in energy across both workforce and vendor management, absorbing much of the supply chain complexity these energy companies face and making it easier, faster, and safer to get work done. To date, RigUp has raised over $750M in funding from Founders Fund, Andreessen Horowitz, Bedrock Capital, Brookfield, and Baillie Gifford, along with others, and will continue to use these investments for strategic growth. We’d love to share more through the interview process and look forward to learning more about your journey.