Key Account Manager - Quebec City

Job Description Summary #LI-Remote Primary Location: Quebec city, Trois-Rivieres, Chicoutimi, Rimouski, Drummondville Are you passionate about expanding patient access to innovative therapies and creating meaningful impact for patients living with cancer? As a Key Account Manager, you will play a critical role in accelerating access to Radioligand Therapy (RLT) across Eastern Canada by building strategic partnerships, strengthening referral networks, and identifying opportunities to improve patient journeys. This is a highly visible role where your ability to influence stakeholders, navigate complex healthcare systems, and drive account growth will directly contribute to better outcomes for patients and healthcare providers alike. Job Description Key Responsibilities Drive territory performance and achieve commercial objectives across assigned accounts. Develop strategic Key Account Plans aligned with brand and business priorities. Build trusted relationships with healthcare professionals and key decision-makers. Strengthen referral pathways to improve identification and access for eligible patients. Organize and execute educational programs and stakeholder engagement activities. Collaborate with cross-functional teams to deliver integrated customer solutions. Support development of key opinion leaders and healthcare champions. Map patient care pathways and identify opportunities to improve care coordination. Accurately manage customer insights and activities within CRM systems. Ensure compliance with all company policies, reporting requirements, and KPIs. Essential Requirements Bachelor's degree in Science, Business, Healthcare, or a related field. Minimum 5 years of successful specialty pharmaceutical sales experience. Proven expertise in strategic key account management and business planning. Strong relationship-building, influencing, and stakeholder engagement skills. Ability to navigate complex healthcare systems and customer environments. Experience managing multiple priorities in a highly cross-functional setting. Strong communication and collaboration skills across diverse stakeholder groups. Ability to travel throughout the territory, including overnight travel as required. Language: French speaking and writing: advance et English speaking and writing: intermediate Desirable Requirements Experience in Oncology, Nuclear Medicine, or related specialty therapeutic areas. Background in patient pathway development, healthcare system navigation, or patient access initiatives. At Novartis Canada, we are determined to be a valued partner and advocate, with a deep understanding of patient needs along the entire care journey – from drug development, to diagnosis, to access and beyond. Part of the way we are doing this is by leveraging data, technology, and partnerships. Research & Development: we focus on four core therapeutic areas: Cardiovascular, Renal & Metabolic, Immunology, Neuroscience and Oncology. We also develop and deliver treatments through other promoted and established brands, which today are helping millions of patients. Over the last three years, our average annual research and development investment in Canada was over $30 million, and we conduct clinical trial research in every region throughout Canada. Commitment to Diversity and Inclusion: Novartis is committed to building outstanding, inclusive work environment and diverse team’s representatives of the patients and communities we serve. Skills Desired Accountability, Commercial Excellence, Customer Engagement, Key Account Management, Market Development, Professional Ethics, Revenue Growth, Team Collaboration, Value Propositions Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you. Working together. Learning together. Thriving together. Discover how you can join us in changing people’s lives. Novartis is aware of employment scams which make false use of our company name or leader’s names or recruiter’s names to defraud job seekers. Novartis does not make job offers without interview and never asks candidates for money. If you have encountered a job posting or been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond, send money or personal information. Novartis is not responsible for any claims, losses, damages, or expenses resulting from scams. In the context of China Cross-Border Data Transfer (CBDT) policy, if you need to apply for a position in China, please go to the local Recruiting System TaleNov .