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Mercier Consultancy Group

Italian Speaking Transportation Customer Experts

RemoteGreece onlyArchived
Published
Role
Support
Employment
Full-time
Salary not disclosed
Check eligibility

Open to GR only. Set where you work from to check your eligibility.

No BS summary

Customer support role for native/fluent Italian speakers with professional English. Must have an EU passport or valid work permit for Greece. Transportation/logistics interest required; customer service or logistics experience is a strong asset.

Core skills

CRM

Required languages

Italian Native or fluent spoken and written / mandatoryEnglish Professional proficiency

What you'll do

  • Provide high-level customer support for inquiries related to international and domestic transportation logistics.
  • Manage communication via multiple channels to ensure seamless service delivery for transportation clients.
  • Resolve technical and service-related issues regarding booking, routing, and transit schedules.
  • Maintain high levels of customer satisfaction by addressing concerns with professionalism and efficiency.
  • Collaborate with internal teams to streamline communication and improve the quality of transportation support.
  • Ensure compliance with company standards and industry regulations within the transportation sector.
  • Maintain accurate records and logs of interactions within the CRM system.

What they require

  • Native or fluent Italian (spoken and written) is mandatory for this role.
  • Professional proficiency in English to communicate within our international team.
  • Valid EU passport or a valid work permit for Greece.
  • Strong interest in the transportation industry and commitment to excellent customer service.
  • Previous experience in customer service or logistics is considered a strong asset for this position.

Benefits

  • Competitive Monthly Salary
  • 2 Extra Salaries Per Year (13th and 14th salary)
  • Monthly Performance Bonus to reward your dedication and results.
  • Fully Paid Training programs to ensure your success in the transportation sector.
  • Comprehensive Health Insurance package.
  • Fully Paid Relocation Package (flight, transfer, and initial hotel stay provided).
  • Opportunities for professional growth within a prestigious international firm.
  • Experience living and working in beautiful Greece.
Recruitment And Business Process Outsourcing
Salary not disclosed