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Mercier Consultancy Group

Italian Speaking Pandora Customer Experts - Work Remote In Greece

RemoteGreece onlyArchived
Published
Role
Support
Employment
Full-time
Salary not disclosed
Check eligibility

Open to GR only. Set where you work from to check your eligibility.

No BS summary

This role is for Italian-speaking customer experts for a luxury goods brand in Greece. Candidates must have native/fluent Italian, an EU passport, and preferred experience in customer service, luxury retail, or high-end hospitality.

Required languages

Italian Native or fluent

What you'll do

  • Deliver exceptional, high-touch support to clients of this prestigious luxury goods brand.
  • Provide personalized assistance regarding jewelry collections, styling advice, and order management.
  • Maintain the brand's reputation for elegance and sophistication through every Italian-speaking interaction.
  • Resolve customer inquiries with efficiency, empathy, and a keen attention to detail.
  • Cultivate brand loyalty by ensuring a seamless and premium post-purchase experience.
  • Collaborate with cross-functional teams to uphold the high standards expected in the luxury sector.
  • Document customer feedback to assist in the continuous improvement of the brand's service standards.

What they require

  • Native or fluent Italian (spoken and written) is essential for these Italian-speaking jobs.
  • Valid EU passport (mandatory) to facilitate your smooth transition to Greece.
  • Previous experience in customer service, luxury retail, or high-end hospitality is highly preferred.
  • Excellent communication skills with an elegant, professional, and articulate tone.
  • Passionate about the luxury goods industry and delivering high-quality client experiences.
  • Tech-savvy and comfortable navigating multi-channel support platforms.

Benefits

  • Competitive Monthly Salary
  • 2 Extra Salaries Per Year (13th and 14th salary)
  • Monthly Performance Bonus
  • Fully Paid Relocation Package (flight, transfer, hotel)
  • Fully Paid Training
  • Comprehensive Health Insurance
  • An immersive career experience within the luxury goods sector in Greece.
Recruitment And Business Process Outsourcing
Salary not disclosed