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Mercier Consultancy Group

Italian Speaking Financial Customer Experts - Work In Athens, Greece

RemoteEU+SwitzerlandArchived
Published
Role
Support
Employment
Full-time
Salary not disclosed
Check eligibility

Open to Anywhere in EU + CH. Set where you work from to check your eligibility.

No BS summary

This role is for Italian-speaking financial customer experts to provide high-level support to clients in the finance industry. Candidates must have native or fluent Italian, a valid EU passport, and be willing to relocate to Athens, Greece.

Required languages

Italian Native or fluent

What you'll do

  • Provide high-level financial support to Italian-speaking clients regarding investment portfolios, banking transactions, and account management.
  • Ensure strict adherence to financial regulations and data security protocols while addressing customer inquiries.
  • Analyze complex financial queries to provide accurate, timely solutions, maintaining the premium service standards expected in the finance industry.
  • Collaborate with cross-functional teams to resolve transaction-related discrepancies with precision and professionalism.
  • Update and maintain client information within the secure financial CRM, ensuring complete data integrity.
  • Stay informed on evolving financial market trends and internal compliance guidelines to provide expert-level guidance to clients.
  • Contribute to internal performance goals by consistently meeting quality benchmarks and client satisfaction targets.

What they require

  • Native or fluent Italian (spoken and written) to support our elite clientele.
  • Valid EU passport (mandatory) to facilitate your move to our jobs in Greece.
  • Proven interest or experience in the finance industry or financial customer support roles.
  • Strong digital literacy and ability to navigate complex financial software platforms with ease.
  • Excellent communication skills, with a professional demeanor suitable for a premium consultancy environment.
  • Ability to relocate to Athens for these Italian-speaking jobs and thrive in a multicultural workplace.

Benefits

  • Highly competitive monthly salary with the inclusion of 2 extra salaries per year (13th and 14th salary).
  • Fully paid relocation package, covering your flight, airport transfer, and initial hotel accommodation upon arrival in Greece.
  • Significant monthly performance bonus based on quality and efficiency metrics.
  • Extensive, fully paid professional training program to ensure your success in the finance industry.
  • Comprehensive private health insurance coverage.
  • Ongoing career development opportunities and a professional environment that rewards excellence.
Recruitment And Business Process Outsourcing
Salary not disclosed