Italian Speaking Customer Experts for an Electronics Leader
- Role
- Support
- Employment
- Full-time
Open to GR only. Set where you work from to check your eligibility.
No BS summary
Italian-speaking customer expert for a global consumer electronics brand, providing technical and service assistance. Requires native/fluent Italian, excellent English, and a valid EU passport. The role is remote in Greece.
Required languages
About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm, specializing in connecting top-tier talent with world-leading brands across Europe. We pride ourselves on facilitating career-defining opportunities that blend professional growth with exceptional lifestyle experiences, specifically through our sought-after Italian-speaking jobs in Greece. Job Overview We are currently seeking passionate Italian Speaking Customer Experts for an Electronics Leader position in Greece to join our partner’s elite support team. This is an incredible opportunity to represent a global consumer electronics titan, providing high-end technical and service-oriented assistance to a diverse client base in a dynamic, remote-friendly environment. Key Responsibilities Act as the primary point of contact for customers of a world-renowned consumer electronics brand. Provide expert troubleshooting and guidance for hardware, software, and innovative consumer tech devices. Ensure high levels of customer satisfaction through empathetic communication and professional problem-solving. Efficiently navigate internal CRM systems to track interactions and resolve inquiries promptly. Collaborate with cross-functional teams to escalate complex technical issues within the electronics ecosystem. Stay up-to-date with the latest product launches and technological advancements within the industry. Maintain a high standard of service that reflects the reputation of the electronics leader you represent. Requirements Native or fluent Italian (spoken and written). Excellent communication skills in English for professional internal collaboration. A genuine passion for consumer electronics and a desire to learn new technologies. Valid EU passport (mandatory) to work within our prestigious programs. Strong problem-solving mindset and the ability to work independently in a remote setting. Previous experience in customer service or a technical support background is highly preferred. Benefits What We Offer Competitive Monthly Salary. Two extra salaries per year (13th and 14th month salary). Monthly performance bonus to reward your excellence. Fully Paid Relocation Package (flight, transfer, hotel provided upon arrival). Comprehensive, fully paid training program to master the latest in consumer electronics. Full private health insurance coverage. Opportunities for career advancement within the global electronics sector. And much more... Life in Greece Choosing one of our Italian-speaking jobs means embracing a lifestyle where ancient history meets modern coastal living. Greece is world-renowned for its stunning Mediterranean climate, vibrant cultural scene, and some of the friendliest people in the world. Whether you are exploring the historic streets of Athens or relaxing on a sun-drenched beach, life in Greece offers an unparalleled work-life balance for international professionals. Our full relocation support ensures that your move to Greece is seamless and stress-free. From world-class cuisine to a rich social landscape, living in Greece provides an immersive experience that goes beyond your typical career move. Join the growing community of expats who have found their professional success and personal joy while living in Greece. How to Apply If you are ready to elevate your career and embark on an exciting journey as an Italian Speaking Customer Expert for an Electronics Leader, we invite you to apply today. Simply click the "Apply Now" button to submit your application and join the Mercier Consultancy Group network of professionals. We look forward to reviewing your profile! Sincerely, The Recruitment Team at Mercier Consultancy Group
What you'll do
- Act as the primary point of contact for customers of a world-renowned consumer electronics brand.
- Provide expert troubleshooting and guidance for hardware, software, and innovative consumer tech devices.
- Ensure high levels of customer satisfaction through empathetic communication and professional problem-solving.
- Efficiently navigate internal CRM systems to track interactions and resolve inquiries promptly.
- Collaborate with cross-functional teams to escalate complex technical issues within the electronics ecosystem.
- Stay up-to-date with the latest product launches and technological advancements within the industry.
- Maintain a high standard of service that reflects the reputation of the electronics leader you represent.
What they require
- Native or fluent Italian (spoken and written).
- Excellent communication skills in English for professional internal collaboration.
- A genuine passion for consumer electronics and a desire to learn new technologies.
- Valid EU passport (mandatory) to work within our prestigious programs.
- Strong problem-solving mindset and the ability to work independently in a remote setting.
- Previous experience in customer service or a technical support background is highly preferred.
Benefits
- Competitive Monthly Salary.
- Two extra salaries per year (13th and 14th month salary).
- Monthly performance bonus to reward your excellence.
- Fully Paid Relocation Package (flight, transfer, hotel provided upon arrival).
- Comprehensive, fully paid training program to master the latest in consumer electronics.
- Full private health insurance coverage.
- Opportunities for career advancement within the global electronics sector.
- And much more...
- Unparalleled work-life balance for international professionals.
- Full relocation support ensures that your move to Greece is seamless and stress-free.