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Mercier Consultancy Group

Italian Speaking Customer Expert Premium Coffee Machines - Work Remote In Greece

RemoteGreece, Italy, Spain +1 more onlyArchived
Published
Role
Support
Employment
Full-time
Salary not disclosed
Check eligibility

Open to GR, IT, ES, FR only. Set where you work from to check your eligibility.

No BS summary

Customer support role for native/fluent Italian speakers with strong English and a valid EU passport. You’ll handle premium coffee machine customer inquiries and technical troubleshooting for the Food & Beverage sector in Greece.

Required languages

Italian Native or fluent; spoken and written; required=True;English Strong command; required=True;

What you'll do

  • Provide expert consultation to Italian-speaking customers regarding premium coffee machine maintenance and brewing techniques.
  • Manage high-value customer inquiries within the Food & Beverage industry, ensuring a bespoke service experience.
  • Troubleshoot technical issues for high-end coffee equipment while maintaining a professional and knowledgeable tone.
  • Promote exclusive coffee accessories and membership programs to enhance customer loyalty and brand engagement.
  • Maintain accurate records of customer interactions to contribute to the continuous improvement of the service experience.
  • Stay updated on the latest innovations and product releases within the premium Food & Beverage market to provide cutting-edge advice.

What they require

  • Native or fluent Italian (spoken and written) is strictly required.
  • Strong command of the English language for corporate communication.
  • Valid EU passport (mandatory) to support your transition for these Italian-speaking jobs.
  • Passion for the Food & Beverage industry, with a particular interest in premium coffee culture.
  • Excellent communication and problem-solving skills suitable for a premium brand environment.

Benefits

  • Competitive Monthly Salary
  • Fully Paid Training
  • Health Insurance
  • Fully Paid Relocation Package (flight, transfer, hotel)
  • Monthly Performance Bonus
  • 2 Extra Salaries Per Year (13th and 14th salary)
  • Career development pathways within the Food & Beverage sector
  • And Much More...
Recruitment And Business Process Outsourcing
Salary not disclosed