Italian Speaking B2B Solutions Consultant

About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with high-growth organizations across Europe. As a leader in talent acquisition for the customer support services sector, we pride ourselves on delivering bespoke career solutions that empower professionals to excel in their chosen fields. Job Overview We are currently seeking a dynamic professional for an Italian Speaking B2B Solutions Consultant position in Bulgaria, specifically tailored for the fast-paced customer support services industry. If you are looking for one of the most exciting Italian-speaking jobs in Europe, this role offers the perfect blend of professional growth and an exceptional lifestyle upgrade through our comprehensive relocation support. Key Responsibilities Act as the primary point of contact for corporate partners, providing expert guidance and resolving complex inquiries within the customer support services sector. Manage B2B relationships by proactively addressing client needs and ensuring service excellence across all support channels. Maintain high levels of customer satisfaction by delivering tailored, high-value solutions in Italian. Collaborate with internal teams to streamline service processes and enhance the overall quality of our support operations in Bulgaria. Analyze client feedback to identify trends and suggest improvements for our B2B service delivery model. Stay updated on industry developments to provide informed, professional consultations to our business partners. Represent our premium brand with professionalism, ensuring all interactions reflect the high standards of Mercier Consultancy Group. Requirements Native or fluent Italian (spoken and written) is mandatory for this client-facing role. Professional proficiency in English to communicate effectively within our international team. Strong background or interest in the customer support services industry, with a focus on B2B relationship management. Excellent interpersonal skills, coupled with a problem-solving mindset and a proactive work ethic. Valid EU passport (mandatory for international relocation eligibility). Previous experience in a consultative or client-support role is considered a distinct advantage. Benefits What We Offer Competitive Monthly Salary Monthly Performance Bonus linked to individual and team targets. Fully Paid Relocation Package (includes flight, initial transfer, and comfortable hotel accommodation). Comprehensive, fully paid initial and ongoing professional training. Premium Health Insurance and wellness benefits. Opportunity to build a career within a top-tier international company located in the vibrant city of Sofia. And Much More... Life in Bulgaria Living in Bulgaria offers a unique blend of rich history, modern city life, and stunning natural landscapes. Among the most popular jobs in Bulgaria, this position allows you to experience a vibrant culture, a favorable cost of living, and a climate that boasts four distinct, beautiful seasons. Sofia, the capital, is an emerging European hub, making it an ideal choice for those seeking exciting Italian-speaking jobs abroad. Beyond the career opportunities, Bulgaria is famous for its delicious Mediterranean-inspired cuisine and warm hospitality. By joining our team in Bulgaria, you will enjoy a high quality of life, a welcoming expatriate community, and the perfect environment to balance professional success with personal exploration. We invite you to discover why Bulgaria is becoming the top destination for international professionals. How to Apply If you are ready to take the next step in your career with a leading firm, we encourage you to Apply Now for this Italian Speaking B2B Solutions Consultant position in Bulgaria. Join the team at Mercier Consultancy Group and start your new chapter today.