Italian Customer Agent for E-Commerce Platform
- Role
- Support
- Experience
- Entry level
- Employment
- Full-time
Open to GR only. Set where you work from to check your eligibility.
No BS summary
Native-fluent Italian speaker (B2 English) and willing to relocate to Greece — that's the bar. Customer-support role, no prior experience required; you just need good communication, basic computer comfort, and commitment to move to Greece with a fully paid relocation package.
Required languages
Are you a Italian speaker, and ready to experience the life abroad? At Mercier Consultancy, we're on the lookout for a driven, motivated Italian-speaking Customer Agent to join one of the fastest growing and innovative digital solution providers in Greece! In this role, you’ll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction. If you’re ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we’ve got you covered with a fully paid relocation package , enabling you to relocate to Greece stress-free. Key Responsibilities Handle customer inquiries for Italian speaking customers. Resolve complaints professionally to maintain high customer satisfaction. Accurately document all customer interactions in the CRM system. Collaborate with internal teams to improve product support and customer service processes. Why Choose Greece? Imagine finishing work and heading to a beach with crystal-clear waters, enjoying fresh Mediterranean cuisine, or exploring centuries of history and culture. Greece offers an incredible quality of life with over 300 days of sunshine each year, a relaxed lifestyle, welcoming communities, and a lower cost of living than many other European countries. From vibrant cities like Athens and Thessaloniki to breathtaking islands and picturesque coastal towns, Greece combines exciting career opportunities with unforgettable experiences. Whether you enjoy outdoor adventures, world-renowned cuisine, rich cultural heritage, or simply a slower pace of life, Greece is the perfect place to build both your career and your lifestyle. If you're looking for more than just a job, this is your chance to start a new adventure in one of Europe's most beautiful countries. Requirements Native-level fluency in Italian (both written and spoken) is essential. A minimum English proficiency of B2 is required. Strong communication and problem-solving skills. Comfortable using computers and willing to learn new software tools. Ability to work in a team-oriented environment. Willingness to relocate and live in Greece. Collaborate with colleagues and other departments to achieve the best outcomes. Meet quality and performance targets while maintaining professionalism. Benefits Competitive Monthly Salary Monthly Performance Bonus Fully Paid Relocation Package ( Flight, Transfer and Hotel ) Health Insurance Private Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel And More...
What you'll do
- Handle customer inquiries for Italian speaking customers.
- Resolve complaints professionally to maintain high customer satisfaction.
- Accurately document all customer interactions in the CRM system.
- Collaborate with internal teams to improve product support and customer service processes.
What they require
- Native-level fluency in Italian (both written and spoken).
- Strong communication and problem-solving skills.
- Comfortable using computers and willing to learn new software tools.
- Ability to work in a team-oriented environment.
- Willingness to relocate and live in Greece.
Benefits
- Competitive monthly salary.
- Monthly performance bonus.
- Fully paid relocation package (flight, transfer and hotel).
- Private health insurance.
- 2 extra salaries per year.
- Support in finding accommodation after the hotel period.