JustMarkets Tech
IT Ops Lead
RemoteEurope
- Experience
- Senior
- Employment
- Full-time
Salary not disclosed
Check eligibility
Open to Anywhere in Europe. Set where you work from to check your eligibility.
No BS summary
Senior IT Ops Lead with 5+ years in SysAdmin/IT Support and 2+ years leading teams. Must have strong experience with MacOS, Linux, Windows, networking (VLANs, IPsec), and Google Workspace. Requires B2 English. Role is based in Europe.
Core skills
IT SupportHelp DeskIT Operations
Required skills
SysAdminMacOSLinuxWindowsNetworkingVLANsIPsecDNSGoogle WorkspaceJiraConfluenceAccess Control SystemsIT asset managementProcess buildingAutomation
Optional skills
VoIPAccess Control SystemsAdvanced proficiency in Jira and Confluence
Required languages
English B2
Responsibilities
- Lead daily Help Desk operations and define the long-term strategy for the function, ensuring operational stability, SLA compliance, and service quality;
- Maintenance and monitoring of the corporate network equipment, access control systems, and overall network performance;
- Overseeing hardware lifecycle: procurement, setup, maintenance, and replacement;
- Management and optimization of corporate software licenses;
- Supervision of the configuration and support of macOS, Linux, and Windows environments;
- Standardization of onboarding/offboarding process;
- Develop the team through coaching, feedback, structured knowledge sharing and participation in hiring process;
- Collaborate with management and cross-functional teams on operational and improvement initiatives.
Requirements
- 5+ years of experience in SysAdmin / IT Support / HelpDesk roles;
- 2+ year of team leadership;
- Experience in process building, automation;
- Solid understanding of networking (VLANs, IPsec, DNS, etc.);
- Strong experience with MacOS, Unix/Linux, and Windows administration;
- Hands-on experience with Google Workspace, Jira/Confluence, and Access Control Systems;
- Excellent troubleshooting, prioritization, and communication skills;
- IT asset management;
- English (B2).
Will be a plus
- VoIP;
- Access Control Systems;
- Advanced proficiency in Jira and Confluence.
We offer
- Compensation for tax expenses of private entrepreneurs in Ukraine;
- Qualified assistance and support for Ukrainian private entrepreneurs;
- 10 paid sick leave days per year;
- 20 paid vacation days per year;
- Public holidays according to current Ukrainian legislation;
- Medical insurance for employees;
- Compensation for professional education and learning English;
- Compensation for a sports subscription or sports equipment.
Apply for IT Ops Lead
What you'll do
- Lead daily Help Desk operations and define long-term strategy for the function
- Ensure operational stability, SLA compliance, and service quality
- Maintenance and monitoring of corporate network equipment, access control systems, and overall network performance
- Overseeing hardware lifecycle: procurement, setup, maintenance, and replacement
- Management and optimization of corporate software licenses
- Supervision of the configuration and support of macOS, Linux, and Windows environments
- Standardization of onboarding/offboarding process
- Develop the team through coaching, feedback, structured knowledge sharing and participation in hiring process
- Collaborate with management and cross-functional teams on operational and improvement initiatives
What they require
- 5+ years of experience in SysAdmin / IT Support / HelpDesk roles
- 2+ year of team leadership
- Experience in process building, automation
- Solid understanding of networking (VLANs, IPsec, DNS, etc.)
- Strong experience with MacOS, Unix/Linux, and Windows administration
- Hands-on experience with Google Workspace, Jira/Confluence, and Access Control Systems
- Excellent troubleshooting, prioritization, and communication skills
- IT asset management
- English (B2)
Benefits
- Compensation for tax expenses of private entrepreneurs in Ukraine
- Qualified assistance and support for Ukrainian private entrepreneurs
- 10 paid sick leave days per year
- 20 paid vacation days per year
- Public holidays according to current Ukrainian legislation
- Medical insurance for employees
- Compensation for professional education and learning English
- Compensation for a sports subscription or sports equipment
building a high-performance trading platform
Fintech
Salary not disclosed