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Bank of Montreal

Investment Specialist - BMO Investorline (Bilingual in French and English) Fully remote

RemoteCanada only
Published
Role
Support
Experience
Mid
Employment
Full-time
Company size
Enterprise
CAD 38.5k–CAD 71k/yr
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Open to CA only. Set where you work from to check your eligibility.

No BS summary

Билингвальный специалист по инвестициям (французский и английский), полный рабочий день, удалённо из Канады. Требуется 2–3 года релевантного опыта или эквивалент; знание продуктов BMO/BMO InvestorLine и готовность пройти канадские сертификации (CSC/CIRE). Готовность работать в часовом окне 08:00–18:00 EST, обслуживание клиентов по инвестициям и продажам.

Core skills

Investment product knowledgeBilingual client support

Required skills

Canadian Securities Course (CSC)CIRE / Canadian Investment Regulatory Examknowledge of BMO Investment / BMO InvestorLine products and servicesverbal & written communication in Frenchverbal & written communication in English

Optional skills

Derivatives Exam (to be completed)post-secondary degree in related field

Required languages

French FluentEnglish Fluent

What you'll do

  • Understands customer needs and provides wealth and investment-related sales and service to BMO customers or prospects.
  • Advises customers on wealth and investment strategies and products that meet customer’s objectives.
  • Fulfills sales and service activities for the customer in accordance with approved procedures.
  • Identifies and makes referrals to other business groups as needed.
  • May make outbound calls to customers and look proactively for opportunities to enhance customer experience by providing products that meet investment needs.
  • Stays abreast of consumer needs, industry trends and best practices, and the regulatory environment as it relates to the products and services provided.
  • Provides professional quality sales and service for customer and prospect inquires, issues and requests.
  • Probes to understand customer needs and advises them through their unique investment needs.
  • Achieves sales targets with a focus on relevant investment products.
  • Manages all transactional outcomes of customer contacts or refers to appropriate internal business groups.
  • Escalates complex or unresolved customer situations to senior managers as required.
  • Performs any required documentation after completed customer interactions to ensure customer’s requests are accurately processed.
  • Maintains current knowledge of investment markets, practices, and trends and integrates into customer conversations.
  • Integrates marketing promotions and programs into customer conversations where appropriate.
  • Maintains the confidentiality of customer and Bank information.
  • Identifies and reports suspicious patterns of activity related to money laundering.
  • Adheres to regulatory and compliance requirements including AML, FCAC consumer provisions and Privacy Act provisions.
  • Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
  • Analyzes issues and determines next steps.

What they require

  • Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
  • High school diploma or equivalent work experience.
  • Knowledge of competitive marketplace trends and product offerings.
  • Knowledge of BMO Investment / BMO InvestorLine products and services.
  • Completed Canadian Securities Course (CSC) / CIRO licensed as an Investment Representative preferred.
  • Canadian Investment Regulatory Exam (CIRE) and the Derivatives Exam will need to be completed during a specified time to become fully functional in role.
  • Some understanding of Risk Management & Compliance.
  • Verbal & written communication skills - Good in both French and English (preferred).
  • Organization skills - Good.
  • Collaboration & team skills - Good.
  • Analytical and problem solving skills - Good.
  • You’re fluent in French and English as this role provides support to clients and team members inside and/or outside the province of Quebec.

Benefits

  • Health insurance
  • Tuition reimbursement
  • Accident and life insurance
  • Retirement savings plans
  • Performance-based incentives and discretionary bonuses
  • Commission structure (role-dependent)
  • To view more details of our benefits, visit: https://jobs.bmo.com/global/en/Total-Rewards

BMO is a leading bank providing personal and commercial banking, wealth management and investment services to more than 12 million customers.

BankingEnterprise
CAD 38.5k–CAD 71k/yr