Washington University in St. Louis
Insurance Billing/Collection Assistant III (Remote) - Surgery
RemoteUnited States only
- Role
- Operations
- Experience
- Senior
- Employment
- Full-time
- Company size
- Enterprise
$21.33–$31.98/hr
Check eligibility
Open to US only. Set where you work from to check your eligibility.
No BS summary
Remote US-based medical billing specialist for surgery physician services. 3+ years billing/insurance experience required, must use Epic and perform collections/calls. Full-time (40 hrs/week), hourly US role.
Core skills
EpicMedical billing and collections
Required skills
Claims submission/status/attachments (payer websites)Collection calls/telephone communicationsMedical billing and codingInsurance follow upICD-10Microsoft ExcelMicrosoft Word
Optional skills
Claims ResolutionCollections StrategiesCommunicationComputer LiteracyConfidential Data HandlingHealth Insurance BillingHIPAAMedical Terminology
What you'll do
- Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges.
- Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling.
- Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry.
- Makes collection calls to insurance companies and/or patients to ensure timely payment of claims.
- Contacts insurance companies regarding posting payments and collection agencies regarding payment reports.
- Supports customer service unit in answering billing and collection questions.
- Assists with training new staff.
- Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices each day and follows best practices for one-touch resolution as established within the department.
- Interacts with management and staff members to discuss issues.
- May act as Team Lead.
- Assists with special projects.
- Performs other duties as assigned by the supervisor and/or manager.
What they require
- High school diploma or equivalent or combination of education and/or experience.
- Billing or Insurance experience (3 Years).
- Preferred: Associate degree.
- Preferred skills: Claims Resolution, Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Epic EHR, Health Insurance Billing, HIPAA, ICD-10 Procedure Coding System, Insurance Follow Up, Medical Billing and Coding, Medical Terminology, Microsoft Excel, Microsoft Word, Office Equipment, Team Leadership, Telephone Communications.
Benefits
- Up to 22 days of vacation, 10 recognized holidays, and sick time.
- Competitive health insurance packages with priority appointments and lower copays/coinsurance.
- Free Metro transit U-Pass for eligible employees.
- Defined contribution (403(b)) Retirement Savings Plan with university contributions starting at 7%.
- Wellness programs: challenges, annual health screenings, mental health resources, mindfulness programs, employee assistance program (EAP), financial resources, access to dietitians.
- Family: 4 weeks of caregiver leave to bond with new child; family care resources.
- Tuition coverage: WashU covers cost of tuition for employee and family (dependent undergraduate-level up to 100% at WashU and 40% elsewhere after seven years).
private research university in St. Louis, Missouri, United States
$21.33–$31.98/hr