Washington University in St. Louis
Insurance Billing and Collection Assistant III (Remote) - Department of Medicine
RemoteUnited States only
- Role
- Finance
- Experience
- Mid
- Employment
- Full-time
$21.33–$31.98/hr
Check eligibility
Open to US only. Set where you work from to check your eligibility.
No BS summary
Insurance billing and collections assistant with 3 years of billing or insurance experience. Must be US-based remote and able to work 40 hours/week. Healthcare billing, claims follow-up, Epic EHR, HIPAA, ICD-10, Excel, and Word are preferred.
Core skills
Health Insurance BillingCollectionsClaims Resolution
Optional skills
Epic EHRHIPAAICD-10 Procedure Coding SystemMedical Billing and CodingMicrosoft ExcelMicrosoft WordOffice Equipment
What you'll do
- Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges.
- Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling.
- Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry.
- Makes collection calls to insurance companies and/or patients to ensure timely payment of claims.
- Contacts insurance companies regarding posting payments and collection agencies regarding payment reports.
- Supports customer service unit in answering billing and collection questions.
- Assists with training new staff.
- Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices each day and follows best practices for one-touch resolution as established within the department.
- Interacts with management and staff members to discuss issues.
- May act as Team Lead.
- Assists with special projects.
- Performs other duties as assigned by the supervisor and/or manager.
What they require
- High school diploma or equivalent high school certification or combination of education and/or experience.
- No specific certification/professional license is required for this position.
- Billing Or Insurance (3 Years)
- A driver's license is not required for this position.
- WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.
- Preferred: Associate degree
- Preferred: Claims Resolution
- Preferred: Collections Strategies
- Preferred: Communication
- Preferred: Computer Literacy
- Preferred: Confidential Data Handling
- Preferred: Health Insurance Billing
- Preferred: Insurance Follow Up
- Preferred: Medical Terminology
- Preferred: Team Leadership
- Preferred: Telephone Communications
- All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position.
- The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks.
- All offers are contingent upon successful completion of required screening.
- All qualified individuals must be able to perform the essential functions of the position satisfactorily.
Benefits
- Up to 22 days of vacation, 10 recognized holidays, and sick time.
- Competitive health insurance packages with priority appointments and lower copays/coinsurance.
- Take advantage of our free Metro transit U-Pass for eligible employees.
- WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
- Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
- We offer 4 weeks of caregiver leave to bond with your new child.
- Family care resources are also available for your continued childcare needs.
- Need adult care? We’ve got you covered.
- WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
private research university in St. Louis, Missouri, United States
$21.33–$31.98/hr