Implementation Consultant

Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. Summary The Implementation Consultant will onboard and enable our clients to successfully integrate Deel’s solutions into their business operations. You will work closely with clients to understand their needs, configure and customize our platform, and guide them through the implementation process. This role combines technical expertise with a strong customer focus, ensuring that our clients experience a seamless transition to Deel’s global payroll and compliance platform. Your work will directly contribute to client success and Deel's growth in new markets. Responsibilities: Lead client onboarding and implementation projects, ensuring a smooth transition to Deel’s platform. Collaborate with clients to understand their requirements and configure Deel’s solutions to meet their needs. Provide product expertise and guidance to clients during the implementation phase, including platform setup, integrations, and testing. Work closely with Sales, Customer Success, and Product teams to ensure a seamless handoff from sales to implementation. Develop and maintain project plans, timelines, and documentation to track progress and ensure successful delivery. Provide training and support to clients on using Deel’s platform effectively. Troubleshoot and resolve any issues that arise during the implementation process. Identify opportunities for process improvements and recommend solutions to enhance implementation efficiency. Ensure client feedback is captured and communicated to internal teams for product improvements. Manage multiple client implementations simultaneously while maintaining a high level of customer satisfaction. Qualifications: 3+ years of experience in implementation consulting, project management, or a similar role. Strong understanding of SaaS platforms, global payroll, or HRIS systems. Proven experience managing client relationships and guiding clients through the implementation process. Strong project management skills, with the ability to manage timelines, deliverables, and multiple priorities. Excellent problem-solving and troubleshooting abilities. Strong communication and interpersonal skills, with the ability to present technical concepts to non-technical audiences. Experience working with CRM tools (e.g., Salesforce) and project management software (e.g., Asana, Jira). Ability to work independently and as part of a cross-functional team. Ability to travel as needed for client meetings or on-site implementations (if applicable). Bachelor's degree in Business, Information Systems, or related field. Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Our salary range reflects gross base salary. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission. Salary ranges are quoted in USD as a consistent global reference. Your offer will be localized to your country's currency using a market-aligned conversion. Final pay is based on objective, job-related criteria including experience, skills, and location. We don't ask about salary history. Offers are based on the role and what you bring to it. Some things you'll enjoy Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @ deel.com and other acquired company emails like @ payspace.com and @ paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page. Deel welcomes persons with disabilities to apply to any of our open roles. We will provide application and/or interview accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities or other needs. If you require application and/or interview accommodations, please inform our Talent Acquisition Team via email ( recruiting@deel.com ) and a team member will be in touch to ensure your equal participation. As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations. This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Recruitment Privacy Policy. For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT