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Pavago

HR Specialist

RemoteColombia, Mexico, Costa Rica only
Published
Role
HR
Experience
Mid
Employment
Full-time
Salary not disclosed
Check eligibility

Open to CO, MX, CR only. Set where you work from to check your eligibility.

No BS summary

HR operations specialist with 2+ years in HR/People Ops, onboarding/offboarding, payroll coordination, HRIS, and U.S. employment compliance. Must be based in Colombia, Mexico, or Costa Rica and work U.S. business hours. Strong written and verbal English required.

Core skills

HRISPayroll coordination

Required skills

BambooHR/ADP/Gusto/ZenefitsGoogle WorkspaceMicrosoft OfficeExcel/Google SheetsHR reporting tools

Required languages

English Strong written and verbal English communication required; required=true ∕ plus=false acted as required in source wording lacks separate flag field.

What you'll do

  • Prepare offer letters, onboarding documents, employee packets, and orientation schedules
  • Coordinate completion of I-9 documentation, E-Verify, tax forms, direct deposit information, and required compliance documentation
  • Ensure new hires have a smooth and organized onboarding experience
  • Manage offboarding, including access removal, equipment retrieval, documentation, and exit coordination
  • Maintain accurate employee records in systems such as BambooHR, ADP, Gusto, Zenefits, or similar HRIS platforms
  • Process employee changes and maintain accurate organizational records
  • Track PTO, benefits enrollment, and employee information
  • Prepare reports on headcount, turnover, compliance, and other HR metrics
  • Maintain organized and audit-ready employee files
  • Support payroll preparation and reconciliation
  • Validate employee hours, deductions, benefits, and payroll changes
  • Coordinate with finance and payroll teams to resolve discrepancies
  • Assist employees with benefits-related questions
  • Support open enrollment and ongoing benefits administration
  • Help ensure payroll information is accurate and submitted on time
  • Maintain HR policies, SOPs, and employee documentation
  • Support compliance with U.S. employment requirements, including FMLA, FLSA, ADA, EEOC requirements, and multi-state employment regulations
  • Maintain accurate compliance records
  • Support audits and documentation requests
  • Identify opportunities to improve HR processes and workflows
  • Serve as a point of contact for employee questions regarding payroll, benefits, PTO, policies, and HR processes
  • Support employee engagement and performance management workflows
  • Coordinate training and required compliance certifications
  • Escalate sensitive employee relations matters appropriately
  • Post and maintain job openings across LinkedIn, Indeed, career pages, and other job boards
  • Review resumes and support early-stage candidate screening
  • Coordinate interviews between candidates and hiring teams
  • Maintain professional candidate communication throughout the process
  • Support recruiters and hiring managers with hiring administration and documentation

What they require

  • Full-Time | Remote | U.S. Business Hours
  • Flexibility required for onboarding cycles, payroll timelines, and employee support needs
  • 2+ years of experience in Human Resources, HR Operations, People Operations, or HR Coordination
  • Hands-on experience with HRIS platforms such as BambooHR, ADP, Gusto, Zenefits, or similar
  • Familiarity with U.S. employment and labor compliance
  • Experience supporting onboarding and offboarding processes
  • Strong organizational and documentation skills
  • Proficiency with Google Workspace, Microsoft Office, Excel / Google Sheets, and HR reporting tools
  • Strong written and verbal English communication
  • High attention to detail and confidentiality
  • Preferred: SHRM-CP, PHR, or related HR certification
  • Preferred: Multi-state HR or payroll experience
  • Preferred: International HR support experience
  • Preferred: HRIS implementation or optimization experience
  • Preferred: Experience in startups, SaaS, professional services, or high-growth companies
  • Preferred: Experience improving HR SOPs and operational workflows
  • Highly organized and detail-oriented
  • Comfortable balancing employee support with HR compliance
  • Proactive about identifying missing information or process gaps
  • Professional when handling confidential or sensitive information
  • Reliable with deadlines and follow-through
  • Comfortable working independently in a remote environment
  • Able to communicate effectively with employees at all levels

Benefits

  • Exposure to the full employee lifecycle
  • Hands-on ownership across HR operations and compliance
  • Direct collaboration with leadership, recruiting, payroll, and employees
  • Opportunity to improve HR systems and processes
  • Fully remote work environment
  • Growth opportunities into HR Manager, People Operations, HR Operations, or HR Business Partner roles

Pavago is hiring for one of its clients seeking an Accounting & Finance Coordinator to support finance and operations teams.

🇺🇸 United StatesRecruitingStartup
Salary not disclosed