HR Experience Specialist | South Korea

Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. Summary This role ensures compliant and high-quality HR operations within the assigned country, managing onboarding and offboarding, leave requests, and administrative processes for Employees of Record (EORs) in line with local laws and operational guidelines. It also serves as the country subject matter expert, supporting EORs and clients, maintaining HR knowledge, and contributing to HR projects including mass onboarding and offboarding initiatives. In addition, this role will support local dispatch and fee-charging job placement operations in South Korea. Responsibilities Ensuring and maintaining compliance and HR operations in their assigned country in accordance with relevant employment laws and regulations and operational rules and RACI. Managing leave requests and processing administrative tasks for Employee of Records (EORs), such as applications, HR letters, and enrollments. Auditing, maintaining, and updating internal and external HR-related knowledge in collaboration with stakeholders. Providing support to EORs and clients for HR-related questions or concerns through all available communication channels. Managing standard onboarding and offboarding processes for EORs. Collaborating on HR project management, specifically for mass onboarding and offboarding initiatives. Responsible for ensuring the quality of the HR operations in the assigned countries. Being the subject matter expert for the country's operational quality and knowledge. Supporting dispatch operations in South Korea, including administrative notices and communications required under applicable dispatch laws, handling dispatched workers’ grievances, and preparing and maintaining dispatch management records. Supporting fee-charging job placement operations in South Korea, including receiving and managing job seeker and employer requests, confirming basic job and employment condition information, coordinating job matching and interview arrangements, confirming placement outcomes, supporting applicable fee collection processes, and maintaining legally required records. Qualifications Minimum of 2-5 years of experience as a dedicated labor/HR management officer or similar roles managing the full employee lifecycle (onboarding to termination) in a fast-paced environment, and supporting a high volume of employees at a workplace with 300 or more employees in South Korea. Fluency in English and Korean (written and spoken). Located in South Korea, and knowledge of labor law and employment regulations in this country are a must. International HR experience in the APAC region and beyond is a competitive advantage. Excellent communication skills and strong customer orientation. Experience using JIRA, Zendesk, Slack, Claude, Gemini or similar tools. Experience working in start-up environments is highly valued. Strong analytical skills: identify, scope and resolve complex and sensitive HR issues. Data driven: you challenge the status quo and strive to improve response times and employee experience. Collaborative and willing to work across departments to support HR initiatives and improve the employee experience. Comfortable working in a fast-paced, dynamic environment and managing changing priorities. Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Our salary range reflects gross base salary. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission. Salary ranges are quoted in USD as a consistent global reference. Your offer will be localized to your country's currency using a market-aligned conversion. Final pay is based on objective, job-related criteria including experience, skills, and location. We don't ask about salary history. Offers are based on the role and what you bring to it. Some things you'll enjoy Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @ deel.com and other acquired company emails like @ payspace.com and @ paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page. Deel welcomes persons with disabilities to apply to any of our open roles. We will provide application and/or interview accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities or other needs. If you require application and/or interview accommodations, please inform our Talent Acquisition Team via email ( recruiting@deel.com ) and a team member will be in touch to ensure your equal participation. As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations. This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Recruitment Privacy Policy. For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT