Home-Based Scheduler

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Number of Openings: 1 Hiring Priority: Active Hiring Are you an organized and detail-oriented professional with a passion for supporting people in the healthcare field? We are looking for a Home-Based Scheduler to join a fast-growing U.S.-based healthcare business. In this role, you’ll handle caregiver scheduling, onboarding, and staffing coordination to ensure every shift is covered and every patient receives the care they deserve. REQUIRED CORE COMPETENCIES Communication Excellence: Professional and efficient in both verbal and written English communication. Organizational Mastery: Excellent time management skills, with a proven ability to meet tight deadlines. Customer-Focused: Passionate about delivering excellent service to caregivers and clients alike. Attention to Detail: Thorough and methodical in handling documents, shifts, and staff coordination. Problem-Solving: Able to think on your feet and adapt quickly to last-minute changes. WHAT YOU WILL DO Scheduling will be completed by close of business on Wednesdays for the following 2 full weeks Follow up on unconfirmed shifts to make sure the caregiver is aware and able to work Call, text, and email caregivers to fill shifts as needed Participate in the weekend on-call rotation Use your discretion in asking for office assistants or management to help with any scheduling tasks. It’s ok to ask for help! Make every effort to fill all shifts more than 48-hours prior to the start of the shift WHAT WE LOOK FOR Education: Bachelor’s degree in Business Administration or a related field. Experience: 1–3 years of scheduling, HR coordination, or relevant admin experience in a healthcare or medical setting. Industry Knowledge: Familiar with medical terminology and health insurance basics. Language Proficiency: Strong English communication skills, written and verbal. Work Schedule: Must be available to work 8:00 AM – 5:00 PM EST, Monday through Friday. Technical Skills: Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) Skilled in Google Suite (Docs, Sheets, Gmail) Experience using scheduling systems Experience using AxisCare is highly preferred. WHAT WE OFFER Salary Range: PHP 35,000 - 37,500 Industry: Healthcare Job Type: Full-time Work Shift: 8:00 AM – 5:00 PM EST (USA) Workdays: Monday through Friday (USA) BENEFITS OF WORKING WITH US Industry-leading salary packages Permanent work-from-home setup Company equipment provided Government-mandated benefits employer share Internet stipends upon regularization HMO Coverage upon regularization (with an option to enroll as early as Day 1) PTO credits and service incentive leaves Major spring and winter company live events Monthly employee appreciation virtual events Company-provided career skills training courses A company culture focused on your personal and professional growth WHO WE ARE DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams. At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members. If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! DCX is an industry leading, offshore BPO company. We help ambitious US businesses grow and scale by equipping them with highly trained global talent, designed to help them overcome hiring challenges and add that much-needed layer of support for their team.