Head of Commercial Payer Market Development

What the Role Is Babylist Health is expanding its footprint with insurance payers — moving beyond DME breast pump coverage into insurance-covered classes and additional services. This role owns growing coverage for our core DME business as well as owning the expansion to classes and services. You will be negotiating and closing contracts with commercial payers, from national players like Aetna and UnitedHealthcare down to smaller regional plans, and finding another way in when a payer's first answer is no. Once a contract is signed, you'll partner closely with our payer operations team to get payers live and patients ordering as fast as possible. The job doesn't stop at the signature — you're expected to build relationships with the program leads and thought leaders inside a payer (maternal health, maternity investment) who can turn a contract into a broader partnership, like preferred DME provider status driving adoption of Babylist's registry and courses. Who You Are You have 8+ years of experience in healthcare and insurance industries within a business development, partnerships, or payer contracting role. Ideally in a startup environment You have a deep understanding of the insurance payer landscape, what motivates payers to form partnerships (and how this varies across payers), and how to build a compelling payer value proposition You've built and maintained relationships at the highest levels with large national payers, including Aetna and UnitedHealthcare, with the ability to move beyond transactional contracting into partnerships that span the full patient experience You have an understanding of or direct experience with insurance access strategies in health care services. Bonus if experience is in the DME space A plus if you have a background working with or at a commercial insurance payer Ability to build relationships and secure contracts with all types of insurance payers, from big commercial payers to smaller local payers You excel at building relationships with key decision makers and have a proven track record of success in developing payer segment strategies and securing in-network access across different payer types You love solving problems and have tremendous perseverance and resilience to try new things and work on it until you get it right You are strategic partner to both internal and external stakeholders, with the ability to create win-win relationships that lead to positive business outcomes You are passionate about the healthcare industry and have a proven track record of success in insurance payer access You thrive in an environment that values collaboration over individual achievement Bachelors or equivalent work experience required How You Will Make An Impact Develop and execute a plan to gain direct in-network access to major national and local payers for the DME breast pump business and new lines of business including insurance covered classes, lactation, and doula care Build and maintain strong relationships with insurance payers of all sizes, including big commercial payers as well as smaller niche payers Negotiate contracts with insurance payers and ensure contracts are being managed and maintained effectively Work closely with the cross functional teams including dedicated payer operations team to ensure we have the operational processes and capabilities in place to onboard and service patients insured by payer partners Develop and maintain a deep understanding of the insurance payer landscape, including industry trends, competitive offerings, and market dynamics Build strategic partnerships with payers, health systems, and OB GYN providers to create awareness and adoption of Babylist Health Provide strategic recommendations around additional products and services to add on the Babylist Health roadmap including insurance access plan for the same About Compensation We use a market-based approach to compensation. The starting salary range for this role is: $160,386 to $213,974 + target 20% annual bonus and competitive equity Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity. Who We Are Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step. Our Ways of Working Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up. Why You Will Love Working At Babylist Our Culture We work with focus and intention, then step away to recharge We believe in exceptional management, and we invest in the tools and the time to connect with colleagues We build products that positively impact millions of people's lives AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts Growth & Development Competitive pay and meaningful opportunities for career advancement We believe technology and data can solve hard problems We're committed to career progression and performance-based advancement Benefits Company-paid medical, dental, and vision insurance Retirement savings plan with company matching and flexible spending accounts Generous paid parental leave and PTO Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed Remote work stipend to set up your office Perks for physical, mental, and emotional health, parenting, childcare, and financial planning Important Notices Recorded Interviews. Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription. Interview Integrity. AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles. How We Review Applications We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person. Connections at Babylist. If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone. Protect Yourself from Scams. All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.