Head of Account Management (iGaming / Slot Provider)
- Role
- Sales
- Experience
- C-Level
- Employment
- Full-time
- Company size
- Startup
Open to PL, UA, SK, CY, DE only. Set where you work from to check your eligibility.
No BS summary
Experienced iGaming account management leader with 5+ years in Senior/Lead/Head roles. Must have Tier 1/Tier 2 operator and aggregator relationships, team-scaling experience, BI/analytics tool fluency, and fluent English.
Core skills
Required skills
Required languages
We’re looking for a strategic and experienced Head of Account Management — someone who knows how to scale commercial operations, build high-performing teams, and turn key partnerships into long-term revenue engines. As we launch and scale our slot portfolio across the market, you will take ownership of the AM function, lead relationships with Tier 1 and Tier 2 operators, and align our commercial strategy with aggressive business goals. Requirements What you’ll do Lead and develop the team: Build, mentor, and empower a high-performing Account Management team; Define AM strategy: Shape and execute a scalable account strategy aligned with company revenue goals; Drive commercial growth: Maximize revenue across all accounts, identifying upsell opportunities, new strategic partnerships, and promo activations; Manage strategic relationships: Act as the primary high-level partner for key clients, including Tier 1 and Tier 2 operators and aggregators; Monitor performance & KPIs: Set clear targets, track critical business metrics (GGR, NGR), and continuously optimize results; Oversee execution: Direct smooth integrations, product launches, and promotional campaigns across partner platforms; Cross-functional collaboration: Partner closely with Product, Tech, Compliance, and Finance to ensure seamless delivery and client satisfaction; Lead negotiations: Drive high-stakes commercial deals, negotiations, and contract renewals; Optimize operations: Improve internal AM processes, reporting systems, and overall operational efficiency as we scale. What you bring iGaming leadership: 5+ years of experience in iGaming account management, with a proven track record in a Senior / Lead / Head role; Tier 1 & Tier 2 expertise: Deep network and hands-on experience managing top-tier operators, aggregators, and key platform partners; Team-scaling background: Proven track record of building, mentoring, and scaling commercial or account management teams; Data-driven mindset: Fluent in key metrics (GGR, NGR, LTV, retention) and experienced with BI/analytics tools (Tableau, Power BI, or similar); Product & integration grasp: Solid understanding of technical integrations, compliance requirements, and slot performance mechanics; Master negotiator: Exceptional commercial acumen, persuasive communication, and high-level negotiation skills; Fluent English (additional languages are a strong plus). Benefits 21 vacation days + 5 extra day-offs annually; 12 paid sick days; Fully remote format — work from anywhere you feel productive; Flexible schedule: start your day anytime between 08:00–11:00 CET; Fixed budget for health insurance and gym/fitness; Provided all required work equipment; Zero bureaucracy and direct communication with founders and C-level; Minimal meetings, async-friendly workflow; Startup energy: fast motion, creativity, and tight-knit communication; Business trips and team meetups several times per year; Multiple salary payout options (flexible formats); …And many more perks unlocked after we hit break-even.
What you'll do
- Lead and develop the team: Build, mentor, and empower a high-performing Account Management team
- Define AM strategy: Shape and execute a scalable account strategy aligned with company revenue goals
- Drive commercial growth: Maximize revenue across all accounts, identifying upsell opportunities, new strategic partnerships, and promo activations
- Manage strategic relationships: Act as the primary high-level partner for key clients, including Tier 1 and Tier 2 operators and aggregators
- Monitor performance & KPIs: Set clear targets, track critical business metrics (GGR, NGR), and continuously optimize results
- Oversee execution: Direct smooth integrations, product launches, and promotional campaigns across partner platforms
- Cross-functional collaboration: Partner closely with Product, Tech, Compliance, and Finance to ensure seamless delivery and client satisfaction
- Lead negotiations: Drive high-stakes commercial deals, negotiations, and contract renewals
- Optimize operations: Improve internal AM processes, reporting systems, and overall operational efficiency as we scale
What they require
- iGaming leadership: 5+ years of experience in iGaming account management, with a proven track record in a Senior / Lead / Head role
- Tier 1 & Tier 2 expertise: Deep network and hands-on experience managing top-tier operators, aggregators, and key platform partners
- Team-scaling background: Proven track record of building, mentoring, and scaling commercial or account management teams
- Data-driven mindset: Fluent in key metrics (GGR, NGR, LTV, retention) and experienced with BI/analytics tools (Tableau, Power BI, or similar)
- Product & integration grasp: Solid understanding of technical integrations, compliance requirements, and slot performance mechanics
- Master negotiator: Exceptional commercial acumen, persuasive communication, and high-level negotiation skills
- Fluent English
- Preferred: additional languages are a strong plus
Benefits
- 21 vacation days + 5 extra day-offs annually
- 12 paid sick days
- Fully remote format — work from anywhere you feel productive
- Flexible schedule: start your day anytime between 08:00–11:00 CET
- Fixed budget for health insurance and gym/fitness
- Provided all required work equipment
- Zero bureaucracy and direct communication with founders and C-level
- Minimal meetings, async-friendly workflow
- Startup energy: fast motion, creativity, and tight-knit communication
- Business trips and team meetups several times per year
- Multiple salary payout options (flexible formats)
- …And many more perks unlocked after we hit break-even