GTM Systems Manager

ABOUT SCRIBE

Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to own their specialized intelligence: the unique way their teams work, decide, and get things done. Our Specialized Intelligence platform automatically captures how work happens and turns it into a living asset that helps people and AI agents do their best work.

We're growing fast, since our founding in 2019, we've grown to 7 million users across 600,000 businesses. Based in San Francisco, we've been named a LinkedIn Top Startup, are valued at over $1 billion, and are backed by leading investors. Join us in our mission to transform how people do work.

📌 ABOUT THE ROLE

GTM Systems owns Salesforce architecture, HubSpot administration, LeanData routing, enrichment infrastructure, CPQ, and the Salesforce-Django-ERP billing integration, several of which sit on the critical path for closing revenue and invoicing customers. It's a one-person function today, and the roadmap has outgrown what one person can execute alone. As GTM Systems Manager, you'll build inside an existing architecture, take ownership of well-scoped workstreams, and grow into more ambiguous, higher-stakes systems problems as you prove yourself out.

🛠️ WHAT YOU'LL DO

• Build and maintain Salesforce flows, validation rules, page layouts, and permission sets within existing architectural patterns
• Own production support: triage outages, broken automation, and access issues, resolving or escalating inside SLA
• Keep LeanData routing graphs (Lead, Contact, Account) accurate as the business changes
• Run the enrichment stack day to day, including Clay and PDL workbook upkeep, credit monitoring, and CRM hygiene
• Administer HubSpot campaign architecture and lead routing configuration
• Partner with the Senior Manager, GTM Systems on CPQ configuration alongside Deal Desk
• Close out well-defined tickets on the Salesforce-Django-ERP order-to-cash integration with Engineering

🔍 WHAT WE'RE LOOKING FOR

• You've spent 5 to 7 years deep in Salesforce administration, RevOps, or GTM systems, and admin fundamentals, flows, validation rules, permission sets, page layouts, sandbox-to-production change management, are second nature
• You can pick up an existing architecture and build cleanly inside it without needing to redesign it first
• Day-to-day admin, ticket triage, and production support don't feel like a step down to you
• Your changes don't break things, and when they do, you catch it in sandbox before it ships
• You use AI-native tools like Claude or Cursor as a daily operating tool, not an occasional novelty
• You want a path from well-defined execution today toward architecture ownership tomorrow

✨ NICE TO HAVE

• Salesforce Administrator certification
• Experience with LeanData, Clay, or CPQ platforms
• Exposure to a Salesforce-to-ERP or billing integration
• Background in B2B SaaS, ideally PLG or hybrid GTM models

🚫 THIS ROLE IS NOT FOR YOU IF

• You want to define architecture on day one; this role builds within existing patterns and earns ownership over time
• You'd rather advise than execute; this is hands-on configuration and admin work, not a strategy seat
• You see production support and ticket triage as beneath you

📍 LOCATION

REMOTE, WITH A REQUIREMENT TO BE BASED PERMANENTLY IN THE UNITED STATES OR CANADA.

💰 COMPENSATION

Salary varies by location. All full-time employees receive equity in Scribe. Final offers depend on experience and scope.

🎁 BENEFITS

• Health, dental, and vision insurance for you and your dependents
• Flexible paid time off and company holidays
• 401(k)
• Paid parental leave
• Daily catered lunch (SF office)
• Commuter benefits
• Home office stipend

At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. Scribe is proud to be an Equal Opportunity Employer.