Group Product Manager - Content Platform
- Role
- Product
- Experience
- Senior
- Employment
- Full-time
Open to US only. Set where you work from to check your eligibility.
No BS summary
Senior product manager with 6+ years in product management/development, needed to own and scale content platform products. Must be US-based remote and strong in product discovery, metrics/data, AI platforms, modern product tools, and cross-functional leadership. Healthcare/health tech and recommendation systems are preferred.
Core skills
Required skills
Optional skills
Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
Location: Remote
Travel Requirements: 10-15 days per year
Job Summary PatientPoint is seeking a Group Product Manager (GPM) to lead the evolution of our content tools, services and API’s. With a focus on product discovery and delivery in partnership with our customer-facing product teams and in alignment with content partners, you’ll be the driving force behind the product team, responsible for solving for the future of PatientPoint’s content capabilities, creating measurable impact, and helping mature best practices as we build our product-led culture.
In this role, you will operate as a senior player-coach, with accountability for product outcomes for the content platform and enabling outcomes for stream-aligned product teams that support core and Precision products. You’ll coach, improve and achieve PatientPoint’s product practice standards within the Content Intelligence domain. And you’ll manage a product manager responsible for PatientPoint’s provider hub, determining the future for content tools that are both internally and customer-facing.
This is a hands-on role that requires strong product instincts, ability to navigate ambiguity with structured thinking, strong data acumen, a sense of urgency, ability to lead through change, and a relentless focus on value creation.
What You’ll Do
- Own the strategy, roadmap and outcomes for the content intelligence platform (digital platform and tools used to ingest, store and smartly deliver content to products in provider offices and Precision partner products). Source information from experts, partners, stakeholders and customers to frame customer problems that are worth solving. Adapt the product strategy and then translate it into meaningful product bets that align with PatientPoint’s mission and OKR’s.
- Be the expert for a product and/or product group. Serve as the expert for provider content experiences at the point of care, staying informed on market trends, customer needs, and competitive dynamics. Conduct competitor product teardowns, understand rational for content capability differentiation in the market, and educate product peers and internal partners/stakeholders on opportunities.
- Lead product discovery and delivery. Partner closely with peer product teams, engineering, design, content and business partners to frame the right problems, run structured discovery, validate solutions, and deliver high-quality product experiences. And ensure alignment with portfolio leadership proactively.
- Champion AI-forward product development. Leverage AI as an enabling capability in every aspect of product development and solutioning – enabling faster alignment, communication, analysis and document creation that power faster-time-to-insights and time-to-market; and best-in-class product capabilities and experiences.
- Drive measurable business impact. Define success through clear KPIs and OKRs tied to engagement, retention, and revenue. Establish dashboards and new metrics as needed. Continuously assess performance, generate insights, and prioritize with data. Help the team interpret performance data and iterate quickly.
- Prioritize and effectively manage expectations. Gather input from your team(s) and working group to inform your perspective, and then prioritize aggressively to focus the team’s investment on the most impactful work to achieve goals.
- Champion Cross-Functional Collaboration. Work closely with Provider Sales, Client Sales, Customer Support, Data, and other partners to ensure alignment, velocity, smooth delivery, and strong go-to-market execution.
- Elevate the Voice of the Customer. Serve as the conduit between the customer, content and the business. Use empathy, insight, and curiosity to deeply understand user needs and behaviors. Iterate/advance tactics used by PatientPoint to build user empathy.
- Lead through influence. Operate as a senior IC who sets direction, raises the bar for product thinking, and contributes to a strong product culture. Mentor product and sr. product peers, with future people leadership potential. May manage and coach 1-2 product professionals.
What We Need
- Bachelor’s degree in Business, Computer Science, Design, Human-Computer Interaction (HCI) or a related field is required.
- 6+ years of experience in product management, product development, or a related field.
- Demonstrated success owning and scaling content platform products with measurable outcomes connected to business strategy.
- Strong product discovery skills and deep experience validating ideas before heavy investment (ex. experience with A/B testing, experimentation frameworks, and hypothesis-driven development).
- Proven ability to translate strategy into actionable roadmaps and product bets
- High data literacy and comfort defining, gathering (w/ SQL or similar), tracking, and interpreting product metrics
- Strong business acumen and ability to balance customer, revenue, and technical considerations
- Excellent communication and storytelling skills; can align execs, partners and engage teams.
- Fluency with modern product tools (Jira, Confluence, Looker, Mixpanel, Figma) and Agile methodologies.
- Fluency with modern AI platforms (Claude, ChatGPT, Figma Make, etc.).
Desired Qualifications
- MBA or related Masters degre
- Previous experience at growth- or mature-stage companies with mature product organizations; leveraging a modern product operating model with dedicated prod-eng teams and outcome-led goals.
- Previous experience in healthcare/health tech, or environment with similar data privacy considerations
- Previous experience with recommendation systems and mixed media types including articles, video, infographics and innovative formats.
- Previous experience with DOOH platforms such as BroadSign, SignageOS, or similar is a plus
What You'll Need to Succeed
- You can move between strategy and execution with ease - connecting the “why” to the “what” and “how.”
- You are able to see the field, from internal opportunities to external competition, and define the path toward transformational growth. You don’t just ship features - you solve real problems and prove it with data.
- You are self-sufficient in defining the right metrics to track in an unstructured environment, and proficient in pulling the data you need with minimal support.
- You’re a trusted partner to engineers, designers and business partners, and know how to co-lead with humility and clarity. You are able to model and mentor product management best practices within your peer group.
- You are able to mature processes, measurement and product capabilities with some degree of autonomy, connecting dots across the portfolio.
- You thrive in ambiguity, drive momentum, and keep teams focused on outcomes. You proactively manage expectations in a complex environment of partners and stakeholders, to sustain alignment and momentum.
- You advocate for the customer without losing sight of business constraints.
- You lead through influence and foster accountability without command-and-control tactics.
Base Salary Band: $166,000.00 - $231,700.00
Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint’s total compensation package for employees. For additional details on our total benefits package, please review the section “About PatientPoint” at the end of this job description.
#LI-ED1 #LI-Remote
About PatientPoint: PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery of behavior-changing content at critical moments of care. As the nation’s largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and health brands with relevant information that is proven to drive healthier decisions and better outcomes. Learn more at patientpoint.com.
Latest News & Innovations:
- Why is PatientPoint a Best Place to Work! Read More
- Teammate Honored as "Top Woman in Tech". Read More
- Recognized on Vault’s Top Internship List. Read More
What We Offer: We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.
PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V
What you'll do
- Own the strategy, roadmap and outcomes for the content intelligence platform.
- Source information from experts, partners, stakeholders and customers to frame customer problems worth solving.
- Adapt product strategy and translate it into meaningful product bets aligned with PatientPoint’s mission and OKRs.
- Serve as the expert for provider content experiences at the point of care.
- Stay informed on market trends, customer needs, and competitive dynamics.
- Conduct competitor product teardowns.
- Understand rationale for content capability differentiation in the market.
- Educate product peers and internal partners/stakeholders on opportunities.
- Lead product discovery and delivery.
- Partner with peer product teams, engineering, design, content and business partners to frame problems, run structured discovery, validate solutions, and deliver high-quality product experiences.
- Ensure proactive alignment with portfolio leadership.
- Champion AI-forward product development.
- Leverage AI in product development and solutioning to improve alignment, communication, analysis, document creation, time-to-insights, time-to-market, and product capabilities.
- Define success through clear KPIs and OKRs tied to engagement, retention, and revenue.
- Establish dashboards and new metrics as needed.
- Continuously assess performance, generate insights, and prioritize with data.
- Help the team interpret performance data and iterate quickly.
- Gather input from teams and working groups to inform prioritization.
- Prioritize aggressively to focus team investment on the most impactful work.
- Work with Provider Sales, Client Sales, Customer Support, Data, and other partners to ensure alignment, velocity, smooth delivery, and strong go-to-market execution.
- Serve as the conduit between the customer, content and the business.
- Use empathy, insight, and curiosity to understand user needs and behaviors.
- Iterate and advance tactics used by PatientPoint to build user empathy.
- Operate as a senior individual contributor who sets direction, raises the bar for product thinking, and contributes to product culture.
- Mentor product and senior product peers.
- May manage and coach 1-2 product professionals.
- Manage a product manager responsible for PatientPoint’s provider hub.
- Determine the future for internally and customer-facing content tools.
What they require
- Bachelor’s degree in Business, Computer Science, Design, Human-Computer Interaction (HCI) or a related field is required.
- 6+ years of experience in product management, product development, or a related field.
- Demonstrated success owning and scaling content platform products with measurable outcomes connected to business strategy.
- Strong product discovery skills and deep experience validating ideas before heavy investment.
- Experience with hypothesis-driven development.
- Proven ability to translate strategy into actionable roadmaps and product bets.
- High data literacy and comfort defining, gathering with SQL or similar, tracking, and interpreting product metrics.
- Strong business acumen and ability to balance customer, revenue, and technical considerations.
- Excellent communication and storytelling skills; can align executives and partners and engage teams.
- Fluency with modern product tools and Agile methodologies.
- Fluency with modern AI platforms.
- Ability to move between strategy and execution with ease, connecting the why to the what and how.
- Ability to see internal opportunities and external competition and define a path toward transformational growth.
- Ability to solve real problems and prove it with data.
- Self-sufficient in defining the right metrics to track in an unstructured environment.
- Proficient in pulling needed data with minimal support.
- Trusted partner to engineers, designers and business partners.
- Ability to co-lead with humility and clarity.
- Ability to model and mentor product management best practices within a peer group.
- Ability to mature processes, measurement and product capabilities with some degree of autonomy.
- Ability to connect dots across the portfolio.
- Thrives in ambiguity, drives momentum, and keeps teams focused on outcomes.
- Proactively manages expectations in a complex environment of partners and stakeholders to sustain alignment and momentum.
- Advocates for the customer without losing sight of business constraints.
- Leads through influence and fosters accountability without command-and-control tactics.
- Travel requirements: 10-15 days per year.
- Preferred: MBA or related Master's degree.
- Preferred: Previous experience at growth- or mature-stage companies with mature product organizations leveraging a modern product operating model with dedicated product-engineering teams and outcome-led goals.
- Preferred: Previous experience in healthcare/health tech, or environment with similar data privacy considerations.
- Preferred: Previous experience with recommendation systems and mixed media types including articles, video, infographics and innovative formats.
- Preferred: Previous experience with DOOH platforms such as BroadSign, SignageOS, or similar.
Benefits
- Competitive compensation.
- Flexible time off to recharge.
- Hybrid work options.
- Mental and emotional wellness resources.
- 401K plan.
- Comprehensive range of modernized benefits and cultural perks for full-time teammates.
- Positive and supportive environment for all teammates.