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Precision AQ

Group Account Supervisor - Patient Support Programs (Healthcare Marketing)

RemoteUnited States only
Published
Role
Marketing
Experience
Mid
Employment
Full-time
$92k–$128k/yr
Check eligibility

Open to US only. Set where you work from to check your eligibility.

No BS summary

Group Account Supervisor for US-remote healthcare/pharma marketing, leading patient support program accounts. Needs 3+ years in an Account role at a pharmaceutical/medical communications company, daily client-facing experience, and medical/legal/regulatory review experience. Must be proficient in Microsoft Office and able to travel 10–15%.

Core skills

Account ManagementClient ManagementProject Management

Required skills

Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Outlook

What you'll do

  • Assume primary lead for the client upon client acceptance of proposal
  • Maintain and manage business opportunities with existing clients
  • Development of client agendas and slide presentations
  • Lead and/or support calls with client and LMR, faculty, and/or content experts regarding content and direction
  • Review and forward status/contact reports to client after each client contact
  • Develop project briefs and scope of work for clients and internal team members
  • Provide direction to support team on all aspects of project management to ensure client expectations are met or exceeded
  • Manage projects by utilizing approved internal project briefs, proposal templates, and budget tools
  • Collaborate with internal team on overall project plan, objectives, milestones, and deliverables
  • Function as internal team leader ensuring all members of the team work together smoothly and effectively
  • Mentor personnel at the Associate Account Executive, Account Executive, and/or Senior Account Executive levels
  • Depending on size of team, potential for management and supervision of colleagues
  • Conduct performance reviews, prepare development plan, and set goals for direct reports as applicable
  • Execute and teach junior level Account team employees the development of client agendas, project status, financial reports, and contact report
  • Work with Client Services leadership and Strategy to help identify market opportunities that will further client business
  • Identify opportunities for organic growth within assigned accounts
  • Develop proposals, budgets, and reconciliations
  • Collaborate with all teams to ensure proposal development is accurate and all teams hours are captured
  • Monitor budgets including direct costs, labor costs, fee, and out-of-pocket expenses to ensure team members/direct reports are managing assigned budgeted labor hours and direct costs
  • Provide periodic budget status updates and communication with client
  • Adheres to PhRMA, FDA, OIG and ACCME guidelines
  • Demonstrate ownership and accountability for all agency procedures and workflow
  • Attend internal meetings with Sales, Client Services, Meeting Services, Traffic and other key personnel to discuss project status as required
  • Ensure the highest standards of quality control of client materials and, as appropriate, develop best practices protocols for internal project teams to facilitate quality control
  • Contribute original ideas for tactical planning within assigned accounts

What they require

  • Bachelor’s degree in marketing, advertising, communications, or related subject
  • At least 3 years in an Account role within a pharmaceutical/medical communications company
  • Daily client facing experience is required
  • Medical, legal, regulatory review experience is required
  • Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
  • Ability to travel 10-15% depending on clients’ needs
  • Leadership, results-oriented, detail-oriented, customer focused, flexibility, forward thinking, and relationship building

Benefits

  • Opportunity to learn from external training
  • Provide mentorship
  • Work with cross-functional project teams
  • Advancement opportunities
  • Eligible for a discretionary annual bonus
  • Health insurance
  • Retirement savings benefits
  • Life insurance
  • Disability benefits
  • Parental leave
  • Paid time off for sick leave and vacation

Precision AQ helps healthcare innovations reach patients by supporting treatment launches, scientific communication, and clients navigating complex healthcare challenges.

MedicalEnterprise

Details

Apply routeGreenhouse
$92k–$128k/yr