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Atlas HXM

Global Social Media and Community Manager

RemoteCanada, Ireland, United Kingdom +1 more only
Published
Role
Marketing
Experience
Mid
Salary not disclosed
Check eligibility

Open to CA, IE, GB, US only. Set where you work from to check your eligibility.

No BS summary

B2B social media/community manager with 3+ years in social, community management, or digital brand strategy. Must handle global multi-channel strategy, U.S.-audience targeting, AI-enabled content workflows, analytics/reporting, and remote cross-time-zone collaboration. HR tech, SaaS, or related technology sector experience is preferred.

Required skills

AI toolsChatGPTClaudeAsanaMonday.comJiraHubSpotMicrosoft 365TeamsWordExcelOutlookPowerPoint

What you'll do

  • Own and evolve the comprehensive global social media strategy aligned to brand positioning, ICPs, and campaign priorities, with a specific focus on strengthening brand authority in the U.S. market.
  • Own social content, strategy, planning, and reporting end-to-end, with clear ownership and clean handoffs across the Brand & Content team.
  • Own the monthly and quarterly social media content calendar, ensuring campaigns, executive advocacy, and thought leadership are planned and delivered proactively.
  • Leverage AI tools (e.g. ChatGPT, Claude) across the workflow — from research and content creation to building and optimizing workflows and improving creative — to work more efficiently while maintaining editorial quality.
  • Translate broader marketing strategies into platform-specific execution plans across LinkedIn, Reddit, Instagram, Facebook, YouTube, and emerging channels.
  • Build and run programs that activate internal subject-matter experts and external thought leaders/influencers, and create fast, authentic, organic content — including quick, creative video (e.g. “how do you say payroll in your language”) — that performs on its own merits, not only polished, produced assets.
  • Engage authentically within relevant professional communities and niche forums (e.g. Reddit), building quality interactions, discussions, and relationships that strengthen brand affinity — integrated naturally, without reading as corporate intrusion.
  • Ensure all social initiatives reinforce brand voice, strategic messaging pillars, and long-term reputation goals.
  • Drive measurable growth in Share of Voice (SOV) and brand sentiment across priority channels, positioning Atlas HXM as a trusted authority in global employment, compliance, and HXM.
  • Monitor competitive activity and industry discourse to identify opportunities for timely, relevant social content and proactive thought leadership that align with Atlas HXM’s brand, audience, and commercial objectives.
  • Support reputation management by responding thoughtfully and strategically to conversations involving Atlas HXM.
  • Partner with the rest of the Brand & Content team to establish a structured content repurposing engine that transforms high-effort assets (webinars, research reports, whitepapers, executive interviews) into high-performing, platform-native social content.
  • Maintain proactive, documented, asynchronous communication and clear task ownership across countries and time zones, ensuring smooth handoffs and consistent execution in a fast-paced, highly collaborative, remote-first environment.
  • Partner with the paid media agency on social channel alignment, ensuring organic and paid efforts reinforce one another.
  • Continuously test, measure, and optimize social content through A/B testing and data-driven experimentation, analyzing engagement, sentiment signals, and reach to improve platform performance and audience resonance.
  • Deliver consistent, structured reporting on social performance to the Director of Brand and Content and broader marketing leadership, translating data into clear insights and actionable recommendations that keep social initiatives aligned with long-term brand objectives.

What they require

  • Bachelor’s degree in Marketing, Communications, Digital Media, or related field, or equivalent experience.
  • 3+ years of experience in B2B social media, community management, or digital brand strategy, ideally within HR tech, SaaS, or a related technology sector.
  • Proven ability to develop and execute multi-channel social strategies in a global context, with demonstrated experience targeting U.S.-based audiences.
  • Demonstrated ownership of social content, strategy, planning, and reporting end-to-end.
  • Demonstrated experience building programs that activate internal subject-matter experts and industry thought leaders.
  • Excellent storytelling skills, with the ability to translate complex B2B topics into engaging, human-centered narratives.
  • Up-to-date knowledge of B2B social media trends, platform shifts, and best practices to keep Atlas HXM’s strategy competitive.
  • Strong commercial awareness, with the ability to evaluate trends and identify opportunities that support brand and business objectives.
  • Strong understanding of social analytics, engagement metrics, sentiment analysis, and performance reporting.
  • Experience using AI-powered tools to enhance content creation, research, planning, reporting, and productivity.
  • Experience with project management and task tools (e.g. Asana, Monday.com, Jira), including task assignment, ticket tracking, and workflow organization — including setting up and optimizing AI-enabled workflows.
  • Excellent organizational skills, with the ability to manage multiple projects, stakeholders, and deadlines simultaneously.
  • Strong collaboration skills, with proven experience working effectively in a remote/distributed team across time zones.
  • Familiarity with HubSpot social scheduling and social analytics dashboards.
  • Experience working within the Microsoft 365 ecosystem, including applications such as Teams, Word, Excel, Outlook, and PowerPoint.
  • Strong interpersonal skills with the ability to represent the brand confidently and professionally in public forums.
  • This role will be subject to a background check under local law after an employment offer has been made.
  • Employment may be subject to results.
  • In addition, references may be requested at the final stage of the process.

Benefits

  • The opportunity to work with a purpose — simplifying global expansion across borders and cultures
  • A diverse and inclusive environment
  • Country-specific benefits
  • Flexible PTO
  • Your birthday off and a day for you to volunteer and give back to the organization of your choice
  • Generous Parental Leave Program
  • Growth and development opportunities with access to a top learning content provider
  • The opportunity to challenge yourself in a high-performing organization and leave each day knowing you have made an impact.

Atlas HXM is an Employer-of-Record (EOR) provider offering HR and compliance infrastructure for companies expanding internationally.

HRTech

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