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Coinbase
Coinbase

GFCO Program Manager

RemoteUnited States only
Published
Role
Project Management
Experience
Lead
Company size
Enterprise
$194k–$228.2k/yr
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Open to US only. Set where you work from to check your eligibility.

No BS summary

Senior program manager with 8+ years in program/project management and 3+ years in financial crimes compliance, AML, BSA/AML operations, or a related regulatory domain. Must be US-based and able to own complex compliance programs across multiple cross-functional teams in a regulated environment. Needs AML/CFT operations knowledge and proficiency with program and data tools.

Core skills

Program ManagementAML/CFTAutomation

Required skills

AsanaJiraSmartsheetLookerSnowflakeGoogle Sheets

What you'll do

  • Own end-to-end program strategy, planning, and execution for one or more complex GFCO compliance program areas (e.g., SAM/CAR automation, EDD volume reduction, Complaints, Operations, New Jurisdictions & Launches)
  • Develop and drive program charters, roadmaps, and governance frameworks for long-tail, multi-constraint programs, including those with external regulatory commitments
  • Lead cross-functional delivery across 5+ XFN teams (Compliance Tech, EAA, Ops, WFM, Legal, Analytics) and drive alignment at the Director+ level
  • Translate regulatory obligations, operational gaps, and model performance signals into actionable, prioritized program strategies using an Eliminate → Optimize → Automate framework
  • Own launch readiness for new products, jurisdictions, and entity expansions, ensuring AML obligation mapping, tooling updates, procedural guidance, volume sizing, and training content are completed before go-live
  • Proactively identify and resolve program risks, manage competing priorities with transparent trade-off recommendations to GFCO leadership, and ensure no surprises at regulatory examinations
  • Drive WFM-vetted cost savings projections across automation and operational efficiency initiatives, and maintain accountability for reporting only confirmed actuals
  • Own intake discipline for your program area — ensuring all automation requests, tooling changes, and resource asks enter through formal intake channels with documented requirements and testing plans
  • Author and maintain high-quality strategy and decision documents (P/PSs, RAPIDs, charters) that inform Director/VP-level decision-making
  • Manage the feedback loop between automation outputs, QC findings, alert productivity data, and investigator feedback, driving continuous improvement in both the automation model and upstream alerting systems
  • Lead Code Yellow-equivalent responses within GFCO (e.g., major lookback events, regulatory deadline responses, Sev2 volume surges)

What they require

  • 8+ years of program or project management experience, with 3+ years in financial crimes compliance, AML, BSA/AML operations, or a related regulatory domain
  • Demonstrated ability to independently drive large-scale, multi-stakeholder programs in a regulated environment with minimal guidance
  • Deep understanding of AML/CFT program operations, including SAM/TMS, EDD, Screening, and SAR filing workflows, and the technology landscape that supports them (e.g., TMS, CMS)
  • Experience navigating Known Problem / Unknown Solution environments with many constraints (critical resource gaps, external regulatory commitments)
  • Strong strategy and storytelling skills, ability to create clarity through well-crafted charters, roadmaps, and decision documents for Director+ audiences
  • Track record of driving operational efficiency and cost savings through automation programs, with rigorous measurement and WFM-validated outcomes
  • Proficiency in program management tools (Asana, Jira, Smartsheet) and data tools (Looker, Snowflake, Google Sheets)
  • Excellent communication and stakeholder management skills; comfortable influencing at the Director and VP level
  • Bachelor's degree required; fields of study in Business, Technology, Operations, Finance, Law, or a related discipline preferred
  • References required (mandatory for L6+ roles)
  • Candidates may submit a maximum of 3 applications within a 6-month period.

Benefits

  • Total compensation may also include equity and bonus eligibility
  • Benefits include medical, dental, vision, 401(k)

American company that operates a cryptocurrency exchange platform

🇺🇸 United StatesCryptoEnterprisecoinbase.com

What people say about this company

3.8/ 5

  • Employees appreciate the innovative and fast-paced work environment.
  • Many find growth opportunities and career advancement potential.
  • Some employees report issues with management and communication.
$194k–$228.2k/yr