German Speaking Travel Reservations Agent | Work and Live in Athens, Greece
- Role
- Support
- Experience
- Entry level
- Employment
- Full-time
Open to GR only. Set where you work from to check your eligibility.
No BS summary
German-speaking agent for a booking platform, must be fluent in German and B2 English, willing to relocate to Athens, Greece, with a fully paid relocation package.
Required languages
Are you a Italian speaker, and ready to experience the life abroad? At Mercier Consultancy, we are on the lookout for a driven, motivated German-speaking Solutions Agent for a booking platform to join an industry-leading digital solutions provider in Greece. In this role, you’ll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction. If you’re ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we’ve got you covered with a fully paid relocation package , enabling you to relocate to Greece stress-free and with ease. Key Responsibilities Handle customer inquiries for German speaking customers via calls, chats and/or phone calls. Resolve complaints professionally to maintain high customer satisfaction. Assists customers with booking, changing, or canceling reservations. Answers questions about accommodations, payments, policies, and travel services. Accurately document all customer interactions in the CRM system. Collaborate with internal teams to improve product support and customer service processes. Requirements Native-level fluency in German (both written and spoken) is essential. A minimum English proficiency of B2 is required. Strong communication and problem-solving skills. Comfortable using computers and willing to learn new software tools. Ability to work in a team-oriented environment. Willingness to relocate and live in Greece. Benefits Competitive Monthly Salary, 2 Extra Salaries per year, in the form of a 13th and 14th Salary. Monthly Performance Bonus, rewarding you for your dedication Fully Paid Relocation: Flight, Transfer & Hotel Included Continuous support during and before your relocation to Greece Stable career development opportunities within a multinational conglomerate Fully Paid Training, Health Insurance, And Much More..
What you'll do
- Handle customer inquiries for German speaking customers via calls, chats and/or phone calls.
- Resolve complaints professionally to maintain high customer satisfaction.
- Assists customers with booking, changing, or canceling reservations.
- Answers questions about accommodations, payments, policies, and travel services.
- Accurately document all customer interactions in the CRM system.
- Collaborate with internal teams to improve product support and customer service processes.
What they require
- Native-level fluency in German (both written and spoken) is essential.
- A minimum English proficiency of B2 is required.
- Strong communication and problem-solving skills.
- Comfortable using computers and willing to learn new software tools.
- Ability to work in a team-oriented environment.
- Willingness to relocate and live in Greece.
Benefits
- Competitive Monthly Salary
- 2 Extra Salaries per year, in the form of a 13th and 14th Salary
- Monthly Performance Bonus, rewarding you for your dedication
- Fully Paid Relocation: Flight, Transfer & Hotel Included
- Continuous support during and before your relocation to Greece
- Stable career development opportunities within a multinational conglomerate
- Fully Paid Training
- Health Insurance
- And Much More..