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Mercier Consultancy Group

German Speaking Search Engine Customer Expert - Work In Athens, Greece

RemoteEUArchived
Published
Role
Support
Employment
Full-time
Salary not disclosed
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Open to Anywhere in EU. Set where you work from to check your eligibility.

No BS summary

This role is for a German-speaking customer expert in Athens, Greece, providing technical support for search engine products. A valid EU passport is mandatory.

Required languages

German Native or fluent

What you'll do

  • Provide high-level technical support for search engine products to German-speaking users.
  • Troubleshoot complex IT queries, ensuring optimal user experience and software functionality.
  • Maintain deep knowledge of the latest search engine algorithms and industry IT trends.
  • Deliver professional communication via phone, chat, and email to resolve technical obstacles.
  • Collaborate with international teams to enhance service delivery within the IT sector.
  • Analyze customer feedback to drive continuous improvement in our digital service ecosystem.
  • Ensure compliance with strict data security and technical documentation standards.

What they require

  • Native or fluent German (spoken and written).
  • Valid EU passport (mandatory).
  • Strong passion for the IT industry and search engine technologies.
  • Excellent problem-solving skills and technical aptitude.
  • Previous experience in customer support or technical roles is highly advantageous.
  • Proven ability to work in a fast-paced environment with a focus on quality.

Benefits

  • Competitive Monthly Salary.
  • 2 Extra Salaries Per Year (13th and 14th salary bonus).
  • Fully Paid Training.
  • Health Insurance.
  • Fully Paid Relocation Package (flight, transfer, hotel).
  • Monthly Performance Bonus.
  • Dynamic career advancement opportunities in the IT sector.
Recruitment And Business Process Outsourcing

Details

Visa sponsorshipNo
Salary not disclosed