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Mercier Consultancy Group

German Speaking PayPal Customer Expert

RemoteGreece onlyArchived
Published
Role
Support
Employment
Full-time
Salary not disclosed
Check eligibility

Open to GR only. Set where you work from to check your eligibility.

No BS summary

German-speaking customer expert for PayPal users in the FinTech sector, based in Athens, Greece. Requires native/fluent German, a valid EU passport, and willingness to relocate to Athens. Prior customer support or financial services experience is preferred but not mandatory.

Required languages

German Native or fluent

What you'll do

  • Provide world-class support for PayPal users, ensuring secure and efficient management of digital transactions within the FinTech ecosystem.
  • Resolve complex financial inquiries, account management issues, and technical troubleshooting with precision and professional empathy.
  • Maintain high standards of data security and regulatory compliance while navigating payment processing platforms.
  • Collaborate with cross-functional teams to identify and escalate technical bugs or security concerns related to financial services.
  • Educate clients on new FinTech product features and security protocols to enhance their user experience.
  • Consistently meet quality performance metrics while contributing to a positive, solution-oriented workplace culture.

What they require

  • Native or fluent German (spoken and written).
  • Valid EU passport (mandatory).
  • Proven passion for the FinTech industry and digital payment solutions.
  • Exceptional communication skills, with a focus on delivering premium customer service in high-stakes environments.
  • Ability to relocate to Athens for this exciting German Speaking PayPal Customer Expert position in Greece.
  • Prior experience in customer support or financial services is highly preferred but not required.

Benefits

  • Competitive Monthly Salary.
  • Fully Paid Training on FinTech systems and internal processes.
  • Comprehensive Health Insurance.
  • Fully Paid Relocation Package (flight, transfer, hotel accommodation upon arrival).
  • Monthly Performance Bonus to reward your commitment and excellence.
  • Two Extra Salaries Per Year (13th and 14th salary) to ensure long-term financial security.
  • A gateway to one of the most prestigious jobs in Greece, providing career advancement in the FinTech industry.
Recruitment And Business Process Outsourcing

Details

Visa sponsorshipNo
Salary not disclosed