German Speaking Microsoft Customer Experts - Work In Athens, Greece
- Role
- Support
- Employment
- Full-time
Open to Anywhere in EU + CH. Set where you work from to check your eligibility.
No BS summary
This role is for German-speaking IT professionals to provide high-level technical support for Microsoft software and cloud solutions to enterprise clients in Athens, Greece. A valid EU passport or work permit is mandatory.
Core skills
Required skills
Required languages
About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier talent and world-class organizations. We specialize in facilitating seamless transitions for professionals pursuing career growth in the dynamic Information Technology industry. Job Overview We are currently looking for talented individuals to join our team as German Speaking Microsoft Customer Experts in Athens. This unique opportunity represents the pinnacle of German-speaking jobs in the IT sector, offering a high-impact role within a vibrant, international environment for those seeking premium jobs in Greece. Key Responsibilities Provide high-level technical support for Microsoft software and enterprise cloud solutions. Serve as a dedicated point of contact for German-speaking enterprise clients, ensuring optimal service delivery. Troubleshoot complex IT infrastructure issues while maintaining strict adherence to service-level agreements. Advise clients on Microsoft best practices to improve their business efficiency and digital transformation. Maintain detailed case documentation within the CRM to track resolution progress and client interactions. Collaborate with international cross-functional teams to resolve high-priority technical escalations. Stay updated on the latest software releases and security protocols within the global IT industry. Requirements Native or fluent German (spoken and written). Valid EU passport or work permit (mandatory). Strong passion for technology and a proven interest in the Information Technology industry. Excellent communication skills, capable of explaining complex technical solutions with ease. Prior experience in a technical support, customer success, or IT helpdesk environment is highly advantageous. Strong problem-solving skills and the ability to thrive in a fast-paced, client-focused setting. Benefits What We Offer Competitive Monthly Salary. 2 Extra Salaries Per Year (13th and 14th salary). Fully Paid Training on the latest Microsoft technologies. Comprehensive Health Insurance package. Fully Paid Relocation Package (flight, airport transfer, and initial hotel accommodation). Monthly Performance Bonus linked to service quality. Career development paths within one of the most prominent companies for German Speaking Microsoft Customer Experts positions in Greece. And Much More... Life in Greece Choosing to live and work in Greece offers an unparalleled quality of life, where ancient history meets a modern Mediterranean lifestyle. As you pursue one of our sought-after German-speaking jobs, you will enjoy over 300 days of sunshine per year, stunning coastal views, and a warm, welcoming culture that defines Greece. Our relocation package is designed to make your move to Greece as smooth as possible, allowing you to focus on your career in the IT industry while enjoying world-class cuisine and vibrant city life. Embrace this chance to build a professional future in Greece while immersing yourself in its rich, cultural heritage. How to Apply If you are ready to take the next step in your IT career, we invite you to apply for this exceptional German Speaking Microsoft Customer Experts position in Greece today. Click the 'Apply Now' button to submit your application and let Mercier Consultancy Group help you launch your international career.
What you'll do
- Provide high-level technical support for Microsoft software and enterprise cloud solutions.
- Serve as a dedicated point of contact for German-speaking enterprise clients, ensuring optimal service delivery.
- Troubleshoot complex IT infrastructure issues while maintaining strict adherence to service-level agreements.
- Advise clients on Microsoft best practices to improve their business efficiency and digital transformation.
- Maintain detailed case documentation within the CRM to track resolution progress and client interactions.
- Collaborate with international cross-functional teams to resolve high-priority technical escalations.
- Stay updated on the latest software releases and security protocols within the global IT industry.
What they require
- Native or fluent German (spoken and written).
- Valid EU passport or work permit (mandatory).
- Strong passion for technology and a proven interest in the Information Technology industry.
- Excellent communication skills, capable of explaining complex technical solutions with ease.
- Prior experience in a technical support, customer success, or IT helpdesk environment is highly advantageous.
- Strong problem-solving skills and the ability to thrive in a fast-paced, client-focused setting.
Benefits
- Competitive Monthly Salary.
- 2 Extra Salaries Per Year (13th and 14th salary).
- Fully Paid Training on the latest Microsoft technologies.
- Comprehensive Health Insurance package.
- Fully Paid Relocation Package (flight, airport transfer, and initial hotel accommodation).
- Monthly Performance Bonus linked to service quality.
- Career development paths within one of the most prominent companies for German Speaking Microsoft Customer Experts positions in Greece.
- And Much More...