Skip to main content
Mercier Consultancy Group

German Speaking Customer Service for Mobility Services - Work Remote In Greece

RemoteGreece onlyArchived
Published
Role
Support
Employment
Contract
Salary not disclosed
Check eligibility

Open to GR only. Set where you work from to check your eligibility.

No BS summary

German-speaking customer service agent for mobility services, based in Greece. Requires fluent German, EU passport, and strong communication skills. Experience in mobility services is a plus. Must be tech-savvy and able to work remotely.

Optional skills

mobility servicescustomer-facing role

Required languages

German fluent

What you'll do

  • Provide world-class support to German-speaking customers regarding their mobility and transportation needs.
  • Resolve inquiries related to booking platforms, vehicle reservations, and mobility service subscriptions.
  • Assist clients with real-time navigation issues and account management within the mobility ecosystem.
  • Act as a brand ambassador for our mobility clients, ensuring high levels of customer satisfaction and retention.
  • Troubleshoot technical issues with user applications to ensure a seamless mobility experience.
  • Maintain accurate records of customer interactions within our CRM systems.
  • Collaborate with international teams to refine service processes for the mobility industry.

What they require

  • Native or fluent German (spoken and written) is mandatory for this role.
  • Valid EU passport (mandatory).
  • Strong communication skills and a passion for customer excellence in the mobility sector.
  • Ability to thrive in a remote work environment while remaining connected to a supportive team.
  • Tech-savvy mindset with the ability to learn new software platforms quickly.
  • Previous experience in mobility services or a similar customer-facing role is considered a plus.

Benefits

  • Competitive Monthly Salary.
  • 2 Extra Salaries Per Year (13th and 14th salary).
  • Monthly Performance Bonus.
  • Fully Paid Relocation Package (flight, transfer, hotel).
  • Fully Paid Training programs to ensure your success in the mobility industry.
  • Comprehensive Health Insurance coverage.
  • Remote work flexibility within Greece.
  • And Much More...
Recruitment And Business Process Outsourcing
Salary not disclosed