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Mercier Consultancy Group

German Speaking Customer Service Agent for Home Living

RemoteGreece, Germany onlyArchived
Published
Role
Support
Employment
Contract
Salary not disclosed
Check eligibility

Open to GR, DE only. Set where you work from to check your eligibility.

No BS summary

German-speaking customer service agent needed for furniture & home living in Greece. Must have fluent German, EU passport, and customer-facing experience in consumer electronics. Remote work with relocation support provided.

Optional skills

customer-facing role within the consumer electronics industry

Required languages

German fluent

What you'll do

  • Provide high-quality support to customers regarding premium furniture and home living tech solutions within the consumer electronics industry.
  • Troubleshoot technical inquiries and assist with product specifications, setup, and integration for modern home living systems.
  • Maintain a professional brand image through effective communication in German across email, chat, and phone channels.
  • Resolve post-purchase inquiries, including logistics, warranty claims, and technical guidance for high-end consumer electronics.
  • Collaborate with internal teams to provide feedback on consumer trends and product performance in the home living space.
  • Meet and exceed performance indicators while delivering an exceptional customer experience.
  • Stay updated on the latest consumer electronics innovations to provide accurate, industry-specific advice to our clientele.

What they require

  • Native or fluent German (spoken and written) is essential for this role.
  • Valid EU passport (mandatory) to facilitate your transition to our German-speaking jobs in Greece.
  • Excellent communication skills and a passion for technology and home living solutions.
  • Strong problem-solving abilities and a customer-centric mindset.
  • Flexibility to work in a remote capacity while maintaining high productivity standards.

Benefits

  • Fully Paid Training on products and systems.
  • Health Insurance coverage.
  • Fully Paid Relocation Package (flight, transfer, hotel) for a smooth start to your life in Greece.
  • Monthly Performance Bonus linked to individual and team targets.
  • 2 Extra Salaries Per Year (13th and 14th salary).
  • Ongoing career development within a global organization.
Recruitment And Business Process Outsourcing
Salary not disclosed