Skip to main content
Mercier Consultancy Group

German Speaking Customer Experts for Mercedes-Benz

RemoteGreece onlyArchived
Published
Role
Support
Employment
Full-time
Salary not disclosed
Check eligibility

Open to GR only. Set where you work from to check your eligibility.

No BS summary

German-speaking customer expert for Mercedes-Benz, working remotely from Greece. Requires native or fluent German, a valid EU passport, and a passion for the automotive industry.

Required languages

German Native or fluent

What you'll do

  • Act as the primary brand ambassador for Mercedes-Benz, providing world-class support to German-speaking automotive clients.
  • Assist customers with technical inquiries regarding luxury vehicle features, connectivity services, and digital mobility solutions.
  • Maintain high levels of customer satisfaction by resolving complex automotive-related concerns with professionalism and efficiency.
  • Stay updated on the latest automotive technology, electric vehicle advancements, and the premium Mercedes-Benz product portfolio.
  • Document all interactions accurately within the CRM system to ensure high-quality data management and service insights.
  • Collaborate with international teams to optimize service delivery and enhance the overall luxury brand experience.
  • Participate in ongoing training sessions to maintain expert-level knowledge of the evolving automotive market.

What they require

  • Native or fluent German (spoken and written) to support our German-speaking jobs portfolio.
  • Valid EU passport (mandatory) to facilitate your transition into one of our many rewarding jobs in Greece.
  • A genuine passion for the automotive industry and a commitment to maintaining the prestige of the Mercedes-Benz brand.
  • Excellent communication skills with the ability to convey complex technical information in a clear, empathetic manner.
  • Proven experience in customer service, preferably within a luxury or high-tech sector.
  • Ability to work independently as a remote professional while staying connected to a global team environment.

Benefits

  • Competitive Monthly Salary package plus 13th and 14th salaries per year.
  • Monthly Performance Bonus linked to your individual and team excellence.
  • Fully Paid Relocation Package, including flights, airport transfer, and initial hotel accommodation upon arrival in Greece.
  • Fully Paid Training programs to ensure you are a true automotive expert.
  • Comprehensive Health Insurance coverage.
  • Exclusive discounts and benefits as a member of our international team in the automotive sector.
  • Opportunities for professional growth and international career progression within Greece.
Recruitment And Business Process Outsourcing
Salary not disclosed