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Mercier Consultancy Group

German Speaking Customer Agent for AI & Technology - Work Remote In Greece

RemoteGreece, Germany, Austria +2 more onlyArchived
Published
Role
Support
Employment
Full-time
Salary not disclosed
Check eligibility

Open to GR, DE, AT, CH, ES only. Set where you work from to check your eligibility.

No BS summary

German-speaking customer service agent for AI & Technology roles in Greece. Requires native or fluent German, EU passport, and interest/experience in IT/AI software. Must be able to work remotely from Greece. English proficiency is a plus.

Required languages

German Native or fluent

Optional languages

English Proficiency

What you'll do

  • Provide expert support to German-speaking users navigating complex AI and software platforms.
  • Troubleshoot technical inquiries related to advanced IT software and cloud-based applications.
  • Maintain a deep understanding of evolving AI technologies to provide accurate and efficient resolutions.
  • Document technical feedback and user experience insights to assist in continuous product improvement.
  • Collaborate with cross-functional IT teams to escalate and resolve complex technical infrastructure issues.
  • Ensure high levels of customer satisfaction while adhering to professional quality standards in the IT industry.
  • Participate in ongoing technical training sessions to remain at the forefront of the AI and software industry.

What they require

  • Native or fluent German (spoken and written).
  • Valid EU passport (mandatory).
  • Strong interest or experience in the Information Technology (IT) industry and AI software.
  • Excellent communication skills with a customer-centric mindset.
  • Ability to work remotely from within Greece.
  • Proficiency in English is considered a significant advantage.

Benefits

  • Competitive Monthly Salary.
  • 2 Extra Salaries Per Year (13th and 14th salary).
  • Monthly Performance Bonus.
  • Fully Paid Training on the latest IT tools and AI platforms.
  • Health Insurance.
  • Fully Paid Relocation Package (flight, transfer, hotel provided).
  • And Much More...
Recruitment And Business Process Outsourcing

Details

Posting languageEnglish
Salary not disclosed