Fully Remote | Travel Customer Service Representative
- Role
- Support
- Experience
- Entry level
Open to US only. Set where you work from to check your eligibility.
No BS summary
We are seeking motivated and service-oriented individuals to join our team as a Travel Customer Service Representative. This fully remote position focuses on assisting clients with travel inquiries, reservation support, and coordinating vacation details.
Position Overview
We are seeking motivated and service-oriented individuals to join our team as a Travel Customer Service Representative. This fully remote position focuses on assisting clients with travel inquiries, reservation support, and coordinating vacation details.
This role is ideal for individuals who enjoy helping others, staying organized, and working in a structured remote environment. No prior travel industry experience is required. Comprehensive training and ongoing support are provided.
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Key Responsibilities
- Respond to client inquiries regarding travel options and reservations
- Assist with booking and confirming flights, hotels, cruises, and vacation packages
- Review travel details for accuracy, including dates, traveler information, and accommodations
- Provide clear communication before, during, and after travel
- Maintain accurate client records and documentation
- Deliver professional and timely customer support
Qualifications
- Strong written and verbal communication skills
- Customer-focused mindset with attention to detail
- Comfortable using online systems and digital platforms
- Ability to manage responsibilities independently in a remote setting
- Previous customer service experience is helpful but not required
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$40,000 - $70,000 a year
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What We Offer
- Structured onboarding and training program
- Access to travel booking tools and supplier resources
- Ongoing mentorship and professional development
- Flexible remote work environment
- Supportive and collaborative team culture
Ideal Candidate
This role is well suited for individuals seeking entry into the travel industry, career changers exploring remote opportunities, or professionals with a background in customer service or hospitality.
What you'll do
- Respond to client inquiries regarding travel options and reservations
- Assist with booking and confirming flights, hotels, cruises, and vacation packages
- Review travel details for accuracy, including dates, traveler information, and accommodations
- Provide clear communication before, during, and after travel
- Maintain accurate client records and documentation
What they require
- Strong written and verbal communication skills
- Customer-focused mindset with attention to detail
- Comfortable using online systems and digital platforms
- Ability to manage responsibilities independently in a remote setting
- Previous customer service experience is helpful but not required
Benefits
- Structured onboarding and training program
- Access to travel booking tools and supplier resources
- Ongoing mentorship and professional development
- Flexible remote work environment
- Supportive and collaborative team culture
Aisle & Abroad is a wedding, event, and destination experience studio focused on creating meaningful celebrations and curated journeys. We support clients with weddings, events, cruises, honeymoons, and milestone experiences through thoughtful planning and personalized service.
What people say about this company
3.5/ 5
- Work-life balance is often mentioned positively.
- Employees appreciate the supportive team culture.
- Concerns about management effectiveness and communication.