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Mercier Consultancy Group

French Speaking Customer Experts for Mercedes-Benz - Work Remote In Greece

RemoteGreece onlyArchived
Published
Role
Unknown
Employment
Full-time
Salary not disclosed
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Open to GR only. Set where you work from to check your eligibility.

No BS summary

We are currently looking for passionate professionals to join our team as French Speaking Customer Experts for Mercedes-Benz position in Greece. This role offers the unique chance to represent one of the world's most iconic automotive brands while enjoying the unparalleled lifestyle of the Mediterranean.

Required languages

French native_or_fluentEnglish strong_proficiency

What you'll do

  • Deliver world-class support to Mercedes-Benz drivers, reflecting the premium nature of the automotive industry.
  • Provide expert guidance on vehicle features, technical specifications, and digital automotive services.
  • Resolve complex customer inquiries with precision, empathy, and a high level of professional etiquette.
  • Maintain detailed case records within the CRM to ensure a seamless experience for all Mercedes-Benz owners.
  • Collaborate with international teams to optimize service delivery and brand excellence.
  • Stay updated with the latest advancements in automotive technology to provide accurate, industry-specific advice.

What they require

  • Native or fluent French (spoken and written).
  • Strong proficiency in English to engage with our global, multicultural office environment.
  • Valid EU passport (mandatory).
  • A genuine interest in the automotive industry and a customer-centric mindset.
  • Excellent communication skills with the ability to convey complex information clearly.
  • Readiness to relocate and start a new chapter with one of the best jobs in Greece.

Benefits

  • Competitive Monthly Salary with 13th and 14th salary bonuses guaranteed per year.
  • Fully Paid Training program focused on automotive excellence and customer journey mapping.
  • Comprehensive Health Insurance and private medical coverage.
  • Fully Paid Relocation Package (flight, transfer, hotel accommodation for your arrival).
  • Attractive Monthly Performance Bonus based on quality and service targets.
  • Long-term career development opportunities within the global automotive sector.
Recruitment And Business Process Outsourcing
Salary not disclosed