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Mercier Consultancy Group

French Speaking Customer Experts for Dyson - Work Remote In Greece

RemoteGreece onlyArchived
Published
Role
Unknown
Employment
Full-time
Salary not disclosed
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No BS summary

We are currently seeking talented professionals for the French Speaking Customer Experts for Dyson position in Greece, a unique role within the high-end consumer electronics industry. Join a prestigious team and provide premium support for industry-leading innovations, benefiting from a fully supported move to a Mediterranean paradise.

Required languages

French Native or fluentEnglish Strong command

What you'll do

  • Deliver world-class technical and consultative support to Dyson users regarding high-end consumer electronics.
  • Provide expert troubleshooting and solutions for a wide range of premium household and personal care technology.
  • Maintain high levels of customer satisfaction by delivering personalized, brand-aligned interactions.
  • Identify opportunities to educate customers on the superior performance and unique features of Dyson products.
  • Maintain detailed case records within the CRM to ensure a seamless follow-up process for all technical inquiries.
  • Collaborate with cross-functional teams to resolve complex hardware or software queries effectively.
  • Achieve individual and team performance metrics centered on quality, efficiency, and customer loyalty.

What they require

  • Native or fluent French (spoken and written) is mandatory for this role.
  • Strong command of the English language for internal communication.
  • Valid EU passport or a valid work permit to reside and work in Greece.
  • A genuine passion for consumer electronics and a drive to provide premium service experiences.
  • Previous experience in a customer-facing or technical support role is considered a significant advantage.
  • Excellent communication skills and the ability to explain complex technical concepts with ease.

Benefits

  • Competitive Monthly Salary with 13th and 14th salaries paid annually.
  • Attractive monthly performance bonus scheme.
  • Fully Paid Relocation Package (flight, transfer, hotel accommodation upon arrival).
  • Comprehensive, fully paid training to ensure you are an expert in the consumer electronics sector.
  • Full health insurance coverage.
  • Opportunity to build your career in one of the most exciting French-speaking jobs currently available.
  • And Much More, including continuous professional development and career progression opportunities.
Recruitment And Business Process Outsourcing
Salary not disclosed